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Very friendly and fast support. The app is very easy to install and to setup. The most functional pre-order app so far.
REALLY HATE HOW THEY KEEP CHARGING YOU FOR THEIR SERVICE AFTER YOU DELETE THE APP AND CONTACT SUPPORT TO CANCEL THE SUBSCRIPTION. IDK WHATS SO DIFFICULT ABOUT ADDING A "CANCEL SUBSCRIPTION" BUTTON
Hi, thank you for your feedback. Please note that no app can charge a merchant once they had uninstalled the app. It is simply not possible. This is part of the Shopify's logic to protect merchants from being charged by apps after they had uninstall it.
Upon checking your records, you had not uninstall the app from your store. We believe you click on the Uninstall button in the app but did not proceed with the next step which is to uninstall it from your store. As mentioned in the FAQ and also the pop-up instructions when you click on the Uninstall button, you are required to go to the Shopify App page and make the uninstallation from there. Please complete the steps by uninstalling the app from the Shopify > App panel to complete the uninstallation process.
You may refer to the following FAQ which could be found at the main page of our app:
https://help.amai.com/knowledge/how-to-uninstall-pre-order-manager
Please note that upon uninstallation from your store, the subscription will be cancelled automatically. Your refunds are already in process. I had also sent you an email with the screenshots.
Great, Simple App which I have been installed to provide Customers the opportunity to pre-order our new products - see it working! www.rollinsboots.com.au
Awesome App! Actually my favorite app for running preorders.. Definitely would recommend it for all of your pre order needs.
Thanks for the wonderful review! Your feedback is greatly appreciated by the entire team!
We wish you all the best!
Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better:
The things that could be improved
- the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same.
- there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.
I Love this App. It's Great!! Thank you!
This app was exactly what I needed for my handmade children's clothing shop. Especially during the holidays, when orders stack up, it is great to offer our customers the opportunity to see the entire line, but also know when to expect a ship date. I had a few problems setting up the app, but SPUR-I-T did a great job of getting back to me, and helping me set it all up within 48 hours. Thanks so much for this great app.
Product works exactly the way I wanted it to. Philip helped with the initial install but from there I am easily able to make all the customization to the app I want. Highly recommend.
This is an awesome app, and I want to recommend this app for anyone who sells products online and still wants to sell their products on pre-order while out of stock.
Michael Maherry from RC Quadcopters MM
App does everything you need and support is great!