Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
Data modifica: 13 dicembre 2023

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

FITScrubs® Inc
Stati Uniti
Oltre 7 anni di utilizzo dell’app
7 dicembre 2023

This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful.

Thank you Amai for the great App and service!

Khan Scope Centre
Canada
6 mesi di utilizzo dell’app
15 novembre 2023

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

Barbara's Needlepoint
Stati Uniti
Quasi 3 anni di utilizzo dell’app
14 dicembre 2023

I have got really good support from their team!

Naturecan Fitness JP
Giappone
Circa un anno di utilizzo dell’app
1 dicembre 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

AZUR FIT®
Canada
26 giorni di utilizzo dell’app
19 gennaio 2024

Great customer service! They will resolve any issue you have. Highly recommend!

AURORA RAYS
Stati Uniti
1 giorno di utilizzo dell’app
24 novembre 2023

Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.

Gee Hair
Regno Unito
5 mesi di utilizzo dell’app
Amai ha risposto 27 novembre 2023

Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.

- The continue selling when out of stock options are turned on.

- From our logs the last time someone turned off the pre-order for the product was in August.

- There was another pre-order app already installed on 16th May, 2 months before our app was installed.

As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.

24 ottobre 2023

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

Wigiwama
Lettonia
11 mesi di utilizzo dell’app
24 ottobre 2023

Great customer service, solved an issue within my theme in just a few hours.

Primalash
Regno Unito
28 giorni di utilizzo dell’app
Data modifica: 19 aprile 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

FIVE AND DIAMOND
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Amai ha risposto 9 aprile 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.