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Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.
Thank you so much! So good to know that client is satisfied with our service :)
STAY AWAY!!!
Trash app, crashed and destroyed my shopify store!!!!
Had to pay a developer $500 to clean all my code and delete this trash app. DONT YOU DARE USING THIS!
Great app. Does what it says on the tin and functionality works perfectly for us.
Had a HUGE pre-order run on our Words Fail Me T-Shirts https://maisondechoup.co.uk/products/wordsfailme after being featured on BBC Radio.
Thanks so much!
Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!
Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!
Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.
Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)
I just downloaded this app 5 mins ago. It's really easy to work!! I had a quick question and I need a fast answer and using there online chat service I was able to get help with one of their app developers immediately! love the customer service!
Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and how it displays on my site. If I want to know any of the above then I have to immediately pay the monthly fee. Rather defeats the objective of a free trial, methinks. UPDATE - thanks for the reply. I welcome the clarity. In my Shopify dashboard, it still mentions a 7 day trial. Additionally, I received an email from your Customer Success Representative who states "Should you wish to know more about how the App works? we are happy to offer a 1-month free trial if you decide to continue to use our app. Just let me know your Shopify URL and I will make a request to the management for a 1-month free usage. Do you want to clarify, further? FURTHER UPDATE - after removing the app from my store I found that not all the code was removed. This caused problems on my storefront and I had to remove the code manually.
Thank you for your review. First of all, your statement is misleading and false. The app is FREE TO USE as long as you turn on only ONE product and there is NO 7 day free trial. The discounts can only be use if you are using the paid plans. All these had been stated clearly in our PRICING portion of the app page. The terms are also stated during the installation page in which you will have to approve during installation.
We had even explained to you in depth that the free tier of our app is not a trial.
UPDATE 03/03/2021: There is no 7 day free trial notice in the Shopify App Dashboard or our App's Dashboard as mentioned. We had tested it on our stores as well as verify if with our Free Tier customers. The merchant had not provided any proof of the 7 day free trial showing at his app dashboard.
Please note we ultimately did not approve the 1 month free trial for this merchant as we find it unreasonable to provide preferential treatment to a merchant just because they gave us a bad review.
Leftover codes in a store after uninstalling the app using the uninstallation feature in the App dashboard is a standard Shopify behavior. We had stated this clearly in the "Please read this before uninstalling" portion of the app which is placed in every page in our app which provides the necessary steps needed to uninstall the app.
works okay for my store
Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.
Many thanks!
Feel free to contact us if you need any help :)
great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell
Thanks! Hope you will keep enjoying it!