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Customer support is 5+ star. We were able to submit a request for assistance and were up and running within hours.
Thanks!
great free product, exelent customer support
I had a issue caused by my theme but contacted them and they helped me make this AMAZING app work again!
Great app and easy to implement. The dev team were helpful in customising our fonts so thank you for that!
You are most welcome ! Thank you for your kind feedback.
so far the best app I've used also customer support is super friendly and supportive.
good luck and keep it that way :)
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
What a useful app! It allows you to sell pre-order items, without getting your customers confused.
Customer service is just amazing, always available and super helpful. Helped me install the widget, as well do some adjustments to match the new button to my theme.
Thank you!
Very easy to use and very intuitive.
Really quick to answer any queries and provide great support 24/7.
Thank you for the kind words as well as choosing us!
This is a great app! we are starting with the free version but can see how the full version will be great for our apparel company. If you are ordering samples and need to wait on full production of your supply or just want to get a feel for the sales you are going to have for a proust than this is the app for you!
The app is great, user-friendly, and allows for customization to fit your store look and feel. Enabling pre-orders is a very important resource when you have fluctuating stock. Since this is our case, we wanted to tackle the issue from the beginning, and tried a few apps. Pre-Order is the best we found. By far. Which makes the fact that it is free a thing of beauty. We also integrated it with the In Stock Reminder app from the same developer, which also allows customization and is a key ability to have in ecommerce. Now, the most important aspect of the set for us has been the constant, effective, present, and attentive customer support of Philip, who took care of each and every question and request in the best way, being sincere, and offering solutions. We have an important amount of customization in our theme code, and as lovely as that is, it may sometimes create some roadblocks. For instance, we had a piece of theme customization code, and Pre-Order code overlapping and creating a less than ideal user experience. It was not easy to detect the root of the problem. The great Shopify team worked with us for a few days on it, but ultimately realized that the app developer had to help us. Philip took care of it. When the initial solution did not completely solve the matter, in less than 24 hours he delivered a new one, and all is fixed and working well now. A pleasure really. The best customer experience of all Shopify apps so far. We plan to add more of their products in the future.
Olga walked us through step-by-step, she was so kind and did not rush us through the process. Great customer service, thanks Olga!