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The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.
Is not compatible with BOLD PRODUCT OPTIONS - when might this be resolved?
One of the only Pre-Order apps that allows you to manage by variant - game-changer!
Awesome app! Huge thank you to the developers cause app helped me a lot with my pre-order campaign! Highly recommended. Definitely 5 stars!
Thank YOU for choosing us! Hope you'll keep enjoying the app for a long time!
Great support team that really cares about their clients! Also they have one-product free plan which is really amazing for testing the app! I highly recommend it!
We are always happy to assist so don't hesitate to reach out anytime! Good luck to your business!
pre order not working when international customers visit. it only works for local shopping. used vpn to test.
Thank you for your review. As we did not receive any support requests from you we were unable to know what is the rootcause of your issue. However, we would like to confirm that our app works for all countries. Please ensure all countries are selected in Pre-Order by Countries (by default it is turned on for all countries). Here is an article that might help:
https://help.amai.com/en/articles/5806300-enable-pre-order-by-countries
Please contact our support so we can look into this issue ASAP.
Let me start by saying, this app is great and it works very well to inform customers of a preorder HOWEVER we have thousands of products on our site. To make sure pre-order is enabled on a product you need to either a) Search for a product and check or b) select all store products and apply it (with 3000 products.. it takes a long time and often time outs) The filter area shows that there is an option to filter by products which dont have the pre-order function enabled but this DOES NOT WORK. I have asked support for a fix and they say it can't be done.
It would be 5 stars if that worked - but until then 3 it is.
I will continue to search for an app that has this feature but until then, this is the best i can find
Thank you for your feedback. We are looking into enhancing the Pre-Order Manager's processing methods to make it more user friendly and efficient for merchants with huge product count. It is expected to be completed by end of October.
The help is faulty and it's a bot. I added all my personal touches and I see no changes on my live site. I am using the Brooklyn theme not sure if that matters. I really wanted "preorders" to show on the "add to cart" button but to no avail.
Hi, thank you for your review. Base on our ticketing system, we had replied you within 2 hours. We had also replied the reason why the Pre-Order button was not showing up. There was no issue with the theme at all. In fact you already had 2 pre-orders made successfully. As mentioned in our email, the reason why the pre-order button was not showing is because there are still quantities available for the products. The pre-order button will show when there are no more quantities available in stock automatically.
Would love to rate this better as it perfroms a great function for our buisness, butt he customer service from the company is very poor and there coding keeps confliting with other programs so keeps causing glitches and oversells products leading to an issue of refunding alot of items.
Customer serrivce really needs to be worked on and having a Contact number people can call for support to get it fixed would solve alot fo the issues.
Thank you for the feedback. As the issue is theme specific, we require more time for the fix. Upon investigation, we are now compatible with the themes that you are using.
Love this app. Very easy to use.