レビュー (1,063)

総合評価
4.5
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の7%は1つ星です
2024年9月14日

Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders.

I am still a user but strongly considering finding a new app.

M-KAE - Copenhagen
デンマーク
アプリの使用期間:4年以上
Amaiが返信しました 2024年9月17日

Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. ...

編集日:2024年8月8日

Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer
Now we are left having to send a lot of refunds and having unhappy customers...
still waiting for an update from them

UPDATE : preorder still having so many issues after they "fixed it"
half the time it works, and then it doesn't every unreliable app.

CRYSTALS.COM
アメリカ合衆国
アプリの使用期間:3年弱
Amaiが返信しました 2024年7月16日

Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.

2024年7月15日

More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.

Venderby's Australia
オーストラリア
アプリの使用期間:7日
編集日:2024年9月26日

The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.

Falconsekido
アメリカ合衆国
アプリの使用期間:9年弱
2020年5月20日

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the ...

Sanshee
アメリカ合衆国
アプリの使用期間:4年以上
Amaiが返信しました 2020年5月21日

Thanks for your feedback! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at ...

編集日:2020年8月8日

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

Naughty Linen
スイス
アプリの使用期間:4年以上
Amaiが返信しました 2020年8月10日

Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?

2020年1月31日

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

ALOHAS
スペイン
アプリの使用期間:4年以上
Amaiが返信しました 2020年1月31日

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

編集日:2019年7月1日

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Frances Valentine
アメリカ合衆国
アプリの使用期間:3年以上
Amaiが返信しました 2019年7月2日

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever ...

編集日:2020年12月29日

If I could give zero stars I would. I never installed this app or activated service and I have been getting billed for 2 years. I canceled this service once before when I first saw I was being billed and I am getting billed again. Be careful this app will continue to take your money even after you cancel service and you may not even know that you have this app active on your website.

getrichrecovery.com
アメリカ合衆国
アプリの使用期間:3年以上
Amaiが返信しました 2021年1月4日

UPDATE 7/1/2021: In order to investigate your claims, we had contacted Shopify for verification. We were informed that you had not uninstalled the app as of today that is why ...

2020年5月10日

This app does not work corerctly and made us have serious problems, so pelase read carefully. And each time you contact the support, they say it is not their fault, it is due to the cache. But even when you clear the cache the problem is still here. Don't install it, you'll get into many troubles. First : the worse problem we had with this app is that we fixed limits for per-orders (according to ...

Sisters Republic
フランス
アプリの使用期間:3年以上
Amaiが返信しました 2020年5月11日

Thanks for your feedback and extremely sorry for the situation you've faced. We've contacted you via email, hope we'll find solutions and keep working together!