Avaliações (1 063)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
Editado a 9 de fevereiro de 2021

After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!

Black Forest Wood Co.
Canadá
6 dias usando a aplicação
Questão respondida por Amai 9 de fevereiro de 2021

Thank you for the review. After checking our ticketing system, these are the series of events:

- When you first contacted us your 5 February, we responded within 2 hours. ...

Editado a 29 de março de 2020

The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection.

Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose ...

Crimson and Clover Studio
Estados Unidos
6 dias usando a aplicação
Questão respondida por Amai 30 de março de 2020

Thanks for your feedback.
We are extremely sorry that you've faced such inconvenience. We tried to contact you over the phone and via email, please drop us a line at your ...

30 de junho de 2020

I tried this application and I want to say that it is not suitable for a store that sells relevant goods, since it prescribes the same tags for the product. Moreover, I could not uninstall the application, according to the instructions, since it is not complete. I contacted the support service. They work very slowly. And they reported that they uninstalled the program, but that was not so. Hence ...

BabyToMove
Áustria
6 dias usando a aplicação
Questão respondida por Amai 6 de julho de 2020

We apologize for any inconvenience caused during the uninstallation process. We had since assisted in clearing the codes. Do let us know if you require any further assistance.

7 de junho de 2023

The application installs numerous components that you haven't requested, and it takes an excessive amount of time to resolve the issue when you inform them about your refusal of the unwanted installations on your site.

These components, such as non-removable widgets, cannot be removed and your "add to cart" button have a big delay when customers access your site.

Even when uninstalling the ...

Trackfie
Dinamarca
6 dias usando a aplicação
Questão respondida por Amai 7 de junho de 2023

Thank you for your review. To clarify, the widget that you mention is a ReCaptcha. As our app has Notify Me and email capturing features it has to be installed along with the ...

29 de setembro de 2016

No Stars! Free application that comes with a catch. Installed fairly easy and worked great for a few days. It then quit working properly. We could not fix it even though nothing had changed since the original installation. Very strange. When i e-mailed them they required $49 for any assistance to cover there paid installation service. I would not recommend this application at all!

C F R Usa
Estados Unidos
4 dias usando a aplicação
11 de dezembro de 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Guf
Austrália
4 dias usando a aplicação
Questão respondida por Amai 11 de dezembro de 2019

We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could ...

4 de junho de 2023

This app messed up my store. All my product images disappeared immediately after installing. I asked for support and they said their developper will fix it for me. I waited for 2 days they never fixed it then blamed my browser for it not working while insisting that it's showing on their side... big waste of time and additional stress in an already stressful time. Avoid!

Widerry
Reino Unido
2 dias usando a aplicação
Questão respondida por Amai 4 de junho de 2023

Thank you for your review. Here are a few factors why we conclude that this could be a browser cache issue:

- We had tested it on several devices in multiple geographical ...

24 de janeiro de 2021

Would love to give this app 5 star, but the app does not work and support seems to be missing. Currently my pre order / add to cart is missing after activating it.

Bicycle Booth
Canadá
2 dias usando a aplicação
Questão respondida por Amai 25 de janeiro de 2021

Hi, thank you for the feedback. Based on our records, we had called you (but no answer) 5 hours after you had sent a ticket via the chat. We had sent an email shortly after.

28 de fevereiro de 2017

Would give it 0 stars if i could, horrible app, even worse customer support. Could not get it to work on our theme. Customer service response took 24 hours. The "fix" that the customer support person did broke our site and made loading products take 30+ seconds. Disappointed with this app and service.

Slinkysofatable
Austrália
2 dias usando a aplicação
20 de novembro de 2020

STAY AWAY!!!
Trash app, crashed and destroyed my shopify store!!!!
Had to pay a developer $500 to clean all my code and delete this trash app. DONT YOU DARE USING THIS!

99Jersey
Estados Unidos
2 dias usando a aplicação