Avaliações (1 064)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
26 de agosto de 2016

I found by using the tutorial I could install quite easily.

Bedlovesme
Austrália
3 months usando a aplicação
17 de abril de 2017

Very friendly and fast support. The app is very easy to install and to setup. The most functional pre-order app so far.

Hellochocolatesg
Singapura
3 months usando a aplicação
5 de setembro de 2018

Simple to work with and configure, took just few minutes to setup pre-ordering.

Velrag Com
França
3 months usando a aplicação
19 de outubro de 2015

Great, Simple App which I have been installed to provide Customers the opportunity to pre-order our new products - see it working! www.rollinsboots.com.au

Rollins Work Boots
Austrália
3 months usando a aplicação
20 de maio de 2020

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.)

The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

Sanshee
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Amai 21 de maio de 2020

Thanks for your feedback! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

5 de maio de 2020

A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!

Urban Worm Company
Estados Unidos
2 months usando a aplicação
Questão respondida por Amai 6 de maio de 2020

Thanks! Your feedback is highly appreciated ;)

Editado a 8 de agosto de 2020

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

Naughty Linen
Suíça
Over 4 years usando a aplicação
Questão respondida por Amai 10 de agosto de 2020

Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?

8 de setembro de 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Flaman Fitness
Canadá
2 months usando a aplicação
29 de agosto de 2019

I had an issue with the "add to cart" button changing angles in the flow theme. Took a while to work out where the issue was coming from and i contacted Pro-Order as it seemed they might have been the only ones changing this button. I emailed them and surprised to get a response straight away and they said they would get their engineers onto the case over night. I arrived back to work the next day saying it was fixed and it was. Great service, fast and got the job done. Thank you the team at pre-order

Rudy Project
Austrália
2 months usando a aplicação
Questão respondida por Amai 30 de agosto de 2019

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

30 de setembro de 2015

I Love this App. It's Great!! Thank you!

Pretty Little Gifts 2
Austrália
2 months usando a aplicação