Avaliações (1 064)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
16 de outubro de 2020

If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!

The Real Thyroid Shop
Polónia
About 1 month usando a aplicação
Questão respondida por Amai 19 de outubro de 2020

Thank you for the great review. We are really glad that our app had assisted you with your business.

23 de maio de 2019

Super easy to use and customer support was very quick to help when I need a little guidance. Excited to add this app to our store!

Beautique
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Amai 27 de maio de 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!

13 de julho de 2020

Customer service is very slow, and app intermittently keeps on failing on our specific products and store.

Jekyll and Hide
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Amai 21 de julho de 2020

Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.

4 de setembro de 2022

Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.

Piedalu
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Amai 6 de setembro de 2022

Thank you for the kind words as well as choosing us!

It certainly encourages us to do better. It definitely will motivate our team to do better.

Editado a 3 de fevereiro de 2020

Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.

Dissent Pins
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Amai 15 de agosto de 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

21 de janeiro de 2016

Just what I needed for my business. Great App, Great support. 5 stars to you guys, you deserve it.

Charlies Kitchen Essentials
África do Sul
About 1 month usando a aplicação
14 de julho de 2017

Great app -- and really great customer service. Replies within 24 hours and always happy to help. A+!

Beamm
Estados Unidos
About 1 month usando a aplicação
28 de dezembro de 2017

i like the app, works as expected thank you!

Onlinemarkat Com
Jordânia
About 1 month usando a aplicação
1 de outubro de 2016

I love it! Been looking for a solution like this.

Jk All Sorts
Austrália
About 1 month usando a aplicação
Editado a 26 de fevereiro de 2016

This has worked great for our needs so far. We love the ability to turn certain products on for pre-order & allow backorders & to be able to set the limit on number of pre-orders allowed. I would like to see quota added with a goal bar, so when the pre-order item hits X number of units pre-ordered, that's when the goal bar fills up & a customer will know they can expect the item to ship within X number of days or weeks. When the quota is hit, an email to the shop owner would be great too. I know you probably mean to keep those types of features in the crowdfunding manager app, but the way we will be using it is less for crowdfunding & more for just re-ordering products every time they hit a certain pre-order threshold.

Bwd Fabrics Supplies
Estados Unidos
About 2 years usando a aplicação