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I have got really good support from their team!
Chaire and Dhurga, great customer service support - super prompt & fast. Fixed the issue very quickly --> 5 stars on this Regarding app, UI is quite simple to use and functions seem quite straight forward. Pricing still seem a bit too high to be honest, for what is available in the app, however worth trying. Definitely useful to avoid missing on orders or support new product launches. Thanks,
Josh
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.
Early days using this app. Just installed and only using the pre-order feature.
So far support has been great. I like that you can edit on a variant level and I LOVE how you can the cart button and info text to include a ship by sate which will pull through to shopify. I will update review as I use more features and have some data. So far so good.
Update: the pre-order button for some reason was not showing up even when all product settings were correct, so I reached out to support for assistance. They fixed the issue within a couple of hours. Great support experience!
Thank you for the kind review ! This motivates our team to do better.
Feel free to contact us anytime you need assistance :)
Super helpful development team made customizing the button design to suit my theme so easy! Would highly recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Thank you for fast problem solving. Communication was easy an all problems have been fixed.
Nice and quick support provided by app support highly recommended this app. I must suggest using this app if you want to allow pre-order in your store.
Very user friendly app with amazing customer support. Highly recommended for all those who want to sell their products when they are out of stock.
Thank you! We highly appreciate your feedback.
Hope you'll keep enjoying the app :)
Always remarkable service and quick to respond. Helps figure out the issues and will push through until a solution is found. Cannot recommend enough!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)