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We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless.
Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried.
Thank you for for speedy, helpful guidance Eugenia :)
Thank you so much! It's our pleasure to keep clients satisfied :)
Good luck to your business and thanks for choosing us!
Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!
Many thanks for the review!
Let us know if you need any help, we're always glad to assist you
Very quick support! Runs out of the box with a few clicks that is great! You just need to make some minor adjustments and thats it! In case you do not see any changes try to delete the cache.
Thanks for your feedback! It's really appreciated :)
Excellent and efficient service!
The app is working very well and new feature get added regularly
Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
Great app! Highly recommended. Love it.
Love it! Big bold red pre-order font in place of the add to cart. Customers will know that the product is not released yet, but they can place an order. In addition, it can be used to warn of an item that is currently not in inventory (sold out or not immediately available), and ask if the customer would still like to order anyway.
I wanted to add that the support is just as top drawer as the product itself. I ran into a small issue and it was resolved in no time!
I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.
Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.
Amazing app! Great when you're getting order but can't fulfill just yet!
I had a few problems with setting up my app, but Philip helped me out immensely and fixed everything promptly. Now the app works great and I've been getting quite a few orders through it.