Notify! Back in Stock|PreOrder
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Having a free plan but then having an incredibly limited use of the app with the free plan seems really anti-consumer. It feels like it's meant as a way to force someone to move into a paid plan. Y'all should remove the preorder limit from free plans, as limiting preorder sales to 5 sales for one of your main features is just pointless, and doesn't make me want to pay for premium.
Thank you for sharing your thoughts, and we sincerely apologize for any frustration caused by the limitations of the free plan. It was never our intention to make you feel pressured or restricted, and we deeply regret that the current setup may have given that impression.
While the free plan is designed to provide access to core features, we understand that its limitations, such as the preorder cap, can be frustrating. To address different user needs, we offer a range of plans, including the Essential plan, which increases the preorder limit without requiring a premium upgrade. This way, we aim to give users the flexibility to choose a plan that fits their requirements and budgets.
Our goal is to ensure fairness while offering features that truly deliver value and justify the cost. We are continually striving to strike the right balance and improve based on valuable feedback like yours. Once again, we’re very sorry for the inconvenience you’ve faced, and we thank you for helping us improve!
Since it's updated it's not working anymore!!! I have tried so many times so find a contact page to get help but the only thing they offer is FAQ.
We deeply apologize for the frustration and inconvenience you experienced. It’s truly disappointing to hear that the update caused issues and that you had difficulty finding the help you needed at the time. Since then, we’ve worked hard to improve both the app and our support process to ensure that every user has quick access to assistance when they need it. If you’re still facing challenges or have concerns, please don’t hesitate to contact us directly—we’re fully committed to making things right for you. Your experience matters greatly to us!
We have to remove because it doesn´t work all right.
We are deeply sorry for the frustration and inconvenience you experienced. It’s incredibly disheartening to hear that the app didn’t work as expected for you, and we take full responsibility for falling short of your needs. Please know that since your review, we have listened carefully to feedback like yours and have worked tirelessly to resolve issues and improve the app’s performance. Your experience matters deeply to us, and we are genuinely sorry for letting you down. Thank you for sharing your feedback—it’s helping us become better.
app works but for $70/month it's clinically insane. Drop the freaking price.
We’re really sorry to hear that you feel this way about the pricing. Our goal has always been to ensure that the cost users pay reflects the value they receive, helping them grow their businesses and achieve meaningful results. We completely understand your frustration and appreciate your feedback—it’s incredibly important to us. We’re always working to improve and will take your concerns into account as we continue to refine our offering. Thank you for sharing your thoughts!
Great idea for the app but i am cancelling as i feel like the constant emails of upgrading and the action required emails are very off-putting. I feel like no matter what plan you are on, they will tell you its not good enough until you are on the highest one.
Thank you so much for your feedback, and we’re truly sorry that the emails came across as off-putting. Our goal with those emails is to provide users with recommendations and guidance tailored to their needs, helping them unlock more value from the app. However, we completely understand how this might feel overwhelming, and we deeply apologize if it affected your experience.
We genuinely appreciate your honesty—it helps us improve. Since receiving feedback like yours, we’ve made adjustments to how and when we communicate with users to ensure it’s more helpful and less intrusive. Your input has been incredibly valuable in shaping these changes, and we hope it makes a difference for others.
Thank you again for trying our app and sharing your experience. We’re always here if you decide to give us another shot in the future!
The app is not tested and thought-through at all. The back-in-stock reminder is added for all variants not just those out of stock. It's not viable for multi-language shops. We use the Prestige theme.
Dear Maison Baum Shop
Sorry to hear about your problems. Our Support team does everything to make sure your problem is solved. Looking forward to hear good news from you.
Nareh made Notify Me! an easy and pleasurable experience!
Helpful support team with intuitive interface
Thank you for your great feedback! We’re glad to hear that you found our support team helpful and the interface intuitive. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
amazing correspondence with nilou! great app.
Thank you for your great feedback! We're so glad to hear that Nilou was able to assist you and that you’re enjoying the app. If you need any further help, feel free to reach out — we’re always here to assist!
SO FAR SO GOOD!!!
Pearl helped me with exactly what I needed!
Thank you for the great feedback! We're thrilled to hear that Pearl was able to help you with exactly what you needed. If you need anything else, we're here to assist you!
quick and very efficient SAV ;) thanks
Thank you for your kind words! 😊 We're glad to hear you had a quick and efficient experience with our support team. If you ever need anything else, we're here to help!
Great app and great support! Pearl was really helpful getting everything sorted
Thank you for your great feedback! We're so happy to hear that you're enjoying the app and that Pearl was able to help get everything sorted for you. If you ever need any further assistance, we're always here to help!
Customer service is top notch, very responsive and sorted issue quickly. Thank you Miles!
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and that Miles was able to resolve your issue quickly. If you ever need further assistance, we're always here to help. Thanks again!
My experience with Customer Service so far is 5 STARS! I was helped by Nilou who not only managed to fix something for me in a few minutes, but then also showed it how to do it myself for the future. Thank you Nilou!
Mason was a big help in setting it up for me!! Can't wait to start getting some customers through the App.
Thank you for the wonderful feedback! We're so glad to hear that Mason was able to help you get everything set up smoothly. It’s exciting to know you're ready to start welcoming customers through the app! We’re here to support you on this journey, and if you need anything along the way, just let us know. We can't wait to see your success – thanks again for choosing us!
Mason was very patient and super responsive. it was a pleasure working with him
Thank you for your wonderful review! We're so glad to hear that Mason was able to assist you with patience and responsiveness. It’s great to know that you had a positive experience working with him!
We’ll be sure to pass along your kind words to Mason. If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!
Excellent customer service (Pearl), beautiful UI, easy to install and implement. Great product.
Thank you for the fantastic review! We’re so glad to hear you’re enjoying the app and that Pearl was able to provide excellent support. We appreciate your kind words about the UI and the ease of installation. If you need anything else, feel free to reach out—we’re always here to help!
Fast a Amazing customer service
Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and amazing customer service experience. If you ever need further assistance, we're here and happy to help!
it was a great experience and they helped me navigate thru all and anwered my questions really well. I can only recommend it.
Thank you for your kind words! We're so glad to hear you had a great experience and that our team was able to guide you effectively while answering all your questions. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help.
Super helpful. Was able to make the adjustments I needed and get everything working properly.
Thank you for your feedback! We're so glad we could assist you in making the necessary adjustments and getting everything working smoothly. If you ever need further help, don't hesitate to reach out!
Amazing customer service from Nareh - thank you so much for all your help you are a credit to your team :) so helpful and friendly and quickly fixed things I needed help with! 10/10 service.
Thank you so much for your wonderful feedback! We're delighted to hear about your amazing experience with Nareh. She truly is a valued member of our team, and we're so glad she was able to provide friendly, efficient, and helpful service. Your 10/10 rating means the world to us! If you ever need assistance again, we’ll be here to help.
Melika is a great resource to your team. She is professional, helpful and very kind. I am very happy with the service I recieved.
Thank you so much for your kind words! We're thrilled to hear that Melika made such a positive impression. She truly is an invaluable part of our team, and we’re glad her professionalism and kindness shone through. If you need any further assistance, don’t hesitate to reach out—we’re here to help!
Great plugin. Best customer support!
They fixed some issues I was having with excellence.
Thank you, team! Specially Sam!
Thank you for the awesome review! We're delighted to hear that you’re enjoying the plugin and that our customer support team, especially Sam, was able to resolve your issues so effectively. Your satisfaction is our priority, and we’re here whenever you need us. Thanks again for your kind words!
Love the App & its features
Thank you for the love! We’re thrilled to hear you’re enjoying the app and its features. We’re here to keep making your experience even better!
Works, great! I also needed some support and they handled that perfect! I will recommend this app.
Thank you for the great review! We're so glad to hear that the app is working well for you and that our support team could assist you perfectly. We appreciate your recommendation and are here whenever you need us!
Thx
You're very welcome! 😊 If you need any assistance in the future, feel free to reach out. We're always here to help!
trés bien
Had mason as customer support, highly recommended, very good service
Excellent app. Easy to use and i am really satisfied with the speed and service
Så jeg blev mødt med en 2 timer advarsel men "Miles" var hurtig at svare. Hvad med 2 sekunder. Super grineren person og fantastisk til at hjælpe.
Flere af ham, tak
Great
Easy, they respond fast, they are nice people who try to help you.
Love this feature so much! Chat reps are so helpful and make it so easy and flawless to add such a vital tool to your website! Highly recommend!
service was quick and good. thank you
Customer service was very helpful thanks to melika
Very good cutomer service, setup the preorders within 2 minutes!
Customer support - Miles - is almost perfect.
Thank you for being awesome!
Amazing app and great customer service!
I totally recommend the app :)
Special thanks to Sam for all the help she provided with the widgets!
Serviço muito bom com ótimo atendimento! Sensacional!
the app is very easy to use and the fact that it has an sms function gives us a huge advantage, thanks support for the help
Super helpful staff and easy to use. I recommend!
Melika was very informative and helpful! Awesome customer service.
It was very fast and good
Miles really helped me solve my issue with the brand under the widget, now my store is as clear as a mirror! Thank you!!
Super helpful team! They were quick to respond, and very helpful with any problems we ahd
good app to use for applying pre orders
Was the only app that was easy to set up. The customer service was great too. Definitely recommend
great service
Really like how easy and quick to install on my shopify store. Recommend anyone that have out of stock or pre order items.
One of the best support services that i've ever seen on shopify! great plugin ! download it now!
This app is very simple to add with help. Support was a great help to getting my store configured correctly.
nice service
the transactions fees too high
Customer service
Nareh is very good
Thank you for your feedback! We’re glad to hear that you had a positive experience with Nareh—she’ll be thrilled to know you appreciated her support! We also understand that transaction fees can be a concern, and we’re always looking for ways to improve our services. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help!