Notify! Back in Stock|PreOrder
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!
Good customer service. Always answer fast when we have an issue. Great app would highly recommend.
I have just installed the Notify app to use for taking preorder. I wasn't able to adjust the rollover state on the button so I jumped on the chat and was connected with the awesome Pearl who jumped in and sorted it out for me within minutes. Great customer service to help us non technical folk!
I was commit to essential. Until I tried it and realize that it's just too advance for my needs. So it was a bit shock on the pricing. But great support from Miles it made big changes. More clear on the information and wish best luck to you guys!
The set up is a bit tricky when you have other apps installed that work simultaneously but their team is amazing in helping out with everything.
Overall pretty good app. Easy to use and IT support is quick and helpful.
Thank you for your thoughtful review! We’re happy to hear that you find the app easy to use and that our IT support has been helpful. We truly appreciate your feedback on the PreOrder feature, and we apologize for the issues with Shopify discount codes. We're continuously working to improve the app, and your input helps us make it even better. If you encounter any further challenges or have more suggestions, please don't hesitate to reach out. Thanks again for being a valued user!
Miles has been helpful in getting the button squared off correctly and so far the app is running smoothly. im testing out whether the app is suitable for my product and whether it gets any use before thinking of going to the paid plan- i would be less hesitant if it were less money per month. when i've been using the app for a month i'll update my review.
Mason was a big help in setting it up for me!! Can't wait to start getting some customers through the App.
Thank you for the wonderful feedback! We're so glad to hear that Mason was able to help you get everything set up smoothly. It’s exciting to know you're ready to start welcoming customers through the app! We’re here to support you on this journey, and if you need anything along the way, just let us know. We can't wait to see your success – thanks again for choosing us!
amazing correspondence with nilou! great app.
Good overall App for the notifications on out of stock products. The email, SMS integrations are great. We particularly like the fact "add to cart" buttons can be switched to "Notify Me" or any other custom CTA.
The preorder setup could be improved, It's hard to sync preordered items with our shipping system. We lost track of a lot of the orders. Perhaps creating a new order ID for preordred items, separate from the existing order would be more effective.
There is also no option to add separate messages for each product on preorder. Eg we had a product on preorder due in on X date and another on Y date, but we could only display one date for all.
customer service is good, would recommend if improvements are made to preorders.
Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We're so glad to hear that you're enjoying the notification features, email and SMS integrations, and the flexibility with custom CTAs—it's great to know these features are making a difference for your store!
We’re also sorry for any challenges with the preorder setup. We understand how crucial it is to keep track of preordered items seamlessly and to provide specific messaging for products with different arrival dates. Your feedback here is invaluable, and it helps us identify opportunities to refine the experience.
Thank you again for your balanced feedback and for continuing to use our app. Please don’t hesitate to reach out if there's anything our team can assist you with—we’re here to support you!