Notify! Wishlist|Back in Stock
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STAY AWAY.. They trick u into activating different options, and out of nowhere u have to pay a lot of money!
We used them for 4 yrs, but now its over, I will recommend EVERYONE, to find another app if u want secure payment, and an app that u can trust..
Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.
This company offered a decent product, but after we were locked in to their system, they raised the prices by hundreds of dollars per month. Unfortunately it is not a simple process to migrate to a new vendor because Shopify imposes an import limit of 1000 records. If you have lots of customers waiting for notifications, you will not be able to migrate. This company was polite, but offered no assistance in dealing with this problem. Notify Me was an expensive, complicated mistake, avoid.
They changed their pricing structure by increasing the price by at least 100% Don´t fall for their scam and choose some other app. The prices shown on this page is also not representing their 100$ basic plan and 500$ for their advanced plan.
We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app.
We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them.
You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.
Unreliable for Critical Restock
We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications.
We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended.
Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Suddenly they raised the prices. New prices are ridiculous. Will uninstall now.
Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!
Dear Accurascale, we sincerely apologize for your experience and any confusion caused regarding the recent plan changes.
As mentioned in the email we sent you about the retirement of your old Premium plan, “We wanted to share an important update — your Premium plan will be retired on November 30.” In that same message, we offered two options:
Upgrade to a higher plan with a 65% discount for 12 months, unlocking more features and higher usage limits if upgraded before the end of October.
Stay on an equivalent plan (the new Rocket plan) with a 12.54% early-bird discount for a year if switched before October ended.
The Rocket plan — which replaces your previous Premium plan — is $99.90/month, and with the early-bird discount, it would have been approximately $87/month.
The $500/month plan you mentioned refers to a different, higher-tier plan (Notify Me Plus), and we understand how this might have caused some misunderstanding. We truly hope this clarification helps and would love the opportunity to have you with us again.
Thank you for your feedback — it helps us communicate better and continue improving.
Product page made no mention of a 3% fee on pre-orders. We removed our previous tech before installing this one (our mistake!) based on the many positive reviews, only to see we must pay a very hefty monthly fee to get the fees down to 2 or 1% on pre-orders. Misleading product page.
Hi EternaCards, we’re truly sorry for the misunderstanding and frustration this caused. Our goal has always been to provide clear and fair pricing, and we take your feedback very seriously.
Based on feedback like yours, we’ve now updated our app listing plan section to clearly display all transaction fees upfront. We’re also continuously working to improve our pricing systems and transparency to make sure this doesn’t happen again.
We sincerely hope you’ll consider giving us another chance — we’d love to have you back as a valued customer and show you the improvements we’ve made.
2% pre-order fee???? once you download app you see that in the cost break down.
Hi there, we’re truly sorry for the confusion about the pre-order fee. We completely understand how that could be frustrating. We always strive to offer fair pricing and service that’s worth it, and we’re constantly working to improve our pricing systems to make things clearer for everyone.
Based on feedback like yours, we’ve now added the transaction fee details directly in the app’s listing plan section for full transparency. We really appreciate your feedback and hope we can have you back again as one of our valued customers.