Notify! PreOrder|Back in Stock
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Since it's updated it's not working anymore!!! I have tried so many times so find a contact page to get help but the only thing they offer is FAQ.
We deeply apologize for the frustration and inconvenience you experienced. It’s truly disappointing to hear that the update caused issues and that you had difficulty finding the help you needed at the time. Since then, we’ve worked hard to improve both the app and our support process to ensure that every user has quick access to assistance when they need it. If you’re still facing challenges or have concerns, please don’t hesitate to contact us directly—we’re fully committed to making things right for you. Your experience matters greatly to us!
Having a free plan but then having an incredibly limited use of the app with the free plan seems really anti-consumer. It feels like it's meant as a way to force someone to move into a paid plan. Y'all should remove the preorder limit from free plans, as limiting preorder sales to 5 sales for one of your main features is just pointless, and doesn't make me want to pay for premium.
Thank you for sharing your thoughts, and we sincerely apologize for any frustration caused by the limitations of the free plan. It was never our intention to make you feel pressured or restricted, and we deeply regret that the current setup may have given that impression.
While the free plan is designed to provide access to core features, we understand that its limitations, such as the preorder cap, can be frustrating. To address different user needs, we offer a range of plans, including the Essential plan, which increases the preorder limit without requiring a premium upgrade. This way, we aim to give users the flexibility to choose a plan that fits their requirements and budgets.
Our goal is to ensure fairness while offering features that truly deliver value and justify the cost. We are continually striving to strike the right balance and improve based on valuable feedback like yours. Once again, we’re very sorry for the inconvenience you’ve faced, and we thank you for helping us improve!
We have to remove because it doesn´t work all right.
We are deeply sorry for the frustration and inconvenience you experienced. It’s incredibly disheartening to hear that the app didn’t work as expected for you, and we take full responsibility for falling short of your needs. Please know that since your review, we have listened carefully to feedback like yours and have worked tirelessly to resolve issues and improve the app’s performance. Your experience matters deeply to us, and we are genuinely sorry for letting you down. Thank you for sharing your feedback—it’s helping us become better.
app works but for $70/month it's clinically insane. Drop the freaking price.
We’re really sorry to hear that you feel this way about the pricing. Our goal has always been to ensure that the cost users pay reflects the value they receive, helping them grow their businesses and achieve meaningful results. We completely understand your frustration and appreciate your feedback—it’s incredibly important to us. We’re always working to improve and will take your concerns into account as we continue to refine our offering. Thank you for sharing your thoughts!
Great idea for the app but i am cancelling as i feel like the constant emails of upgrading and the action required emails are very off-putting. I feel like no matter what plan you are on, they will tell you its not good enough until you are on the highest one.
Thank you so much for your feedback, and we’re truly sorry that the emails came across as off-putting. Our goal with those emails is to provide users with recommendations and guidance tailored to their needs, helping them unlock more value from the app. However, we completely understand how this might feel overwhelming, and we deeply apologize if it affected your experience.
We genuinely appreciate your honesty—it helps us improve. Since receiving feedback like yours, we’ve made adjustments to how and when we communicate with users to ensure it’s more helpful and less intrusive. Your input has been incredibly valuable in shaping these changes, and we hope it makes a difference for others.
Thank you again for trying our app and sharing your experience. We’re always here if you decide to give us another shot in the future!
The app is not tested and thought-through at all. The back-in-stock reminder is added for all variants not just those out of stock. It's not viable for multi-language shops. We use the Prestige theme.
Dear Maison Baum Shop
Sorry to hear about your problems. Our Support team does everything to make sure your problem is solved. Looking forward to hear good news from you.