Notify! PreOrder|Back in Stock
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Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though.
Pearl from customer support was very useful though and responsive!
Thank you for the helpful feedback! We’re glad to hear you’re enjoying the size-based signup feature and found Pearl’s support useful and responsive—she’ll be happy to hear that. We also appreciate your thoughts on pricing; feedback like this helps us continue improving and evaluating our plans. Thanks again for choosing our app, and we’re always here if you need assistance!
Great app, but I would like to change one thing: being able to place an pre-order in one location and add to the cart in another. That way, it would get 5 stars.
Thank you for the valuable and detailed feedback—we really appreciate you taking the time to share it! Your suggestion is a great one, and our support team has already reached out to you via email to better understand your use case. It would be great if you could reply to them, and once we have those details, we’ll be happy to share the best next steps with you. Thanks again for helping us improve!
Great app to work with!
Thank you so much! We’re glad you’re enjoying working with the app. If you need anything, we’re always here to help!
Customer Service is very quick and efficient.
Thank you for your feedback! We’re glad to hear you found our customer service quick and efficient. If you need anything, we’re always here to help!
Installed this app for pre-orders. The team was helpful in customising it. Couldn't get everything I wanted but, thank you Rick.. you were super helpful.
Thank you for sharing your feedback! We always try our best to accommodate every request and make the setup fit each store’s needs as closely as possible. While some limitations may apply, we truly appreciate your understanding. Rick will be happy to know his support was helpful, and we’re always here if there’s anything more we can assist with in the future!
Grace was very helpful:)
Thank you for the kind feedback! We’re glad to hear Grace was very helpful. If you need anything else, we’re always here to help!
So far so good. Does exactly what I needed it to do. I've used the Lite plan for a couple of years now. It's been great. As far as the other plans -- the price seems high, don't love that they take commission, but support is very helpful. Dela helped me with all my questions when choosing which option to upgrade to. Thanks!
Thank you for your thoughtful review! We’re so glad to hear that the app has been great for you and has met your needs over the years. Your feedback helps us improve, and we always strive to offer value that’s worth the investment. We appreciate your input on the pricing and commission, and we’re happy Dela could assist you with your upgrade questions. If you have any further concerns or need additional support, don’t hesitate to reach out — we're here to help!
We've just started to use the app so it might be too early to tell but so far the experience has been really good.
We got excellent customer support by Melissa, who was very patient and helpful regarding all our requests for customizing their Low Stock feature to fit our website.
Thank you for the great feedback! We’re glad to hear your experience has been positive so far. It’s wonderful to know that Melissa provided patient and helpful support while customizing the Low Stock feature to fit your website. We appreciate you choosing our app and are always here if you need anything as you continue using it!
This app is great for creating and managing your pre-orders but we've had a few issues that are worth noting. First, if you choose "Fulfillment date up to you", you will need to release each order manually to fulfill it in the future. It can be very time-consuming if you're dealing with a lot of orders. Second, they are not very clear with their billing information. When we did a holiday subscription, after our first month was over, it said we were going to get billed for $0.96 (which was odd because the deal was only for one month) but instead we got billed for a full premium price of $69.90. They issued a full refund when we reached out to them but you have to pay attention to your billing invoices as their billing info on the app could be misleading. Overall, we highly recommend this app.
Great Support from Miles!
Thank you for the kind words! We’re glad to hear you had great support from Miles. We’re always here if you need anything!