Notify! PreOrder|Back in Stock
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We've just started to use the app so it might be too early to tell but so far the experience has been really good.
We got excellent customer support by Melissa, who was very patient and helpful regarding all our requests for customizing their Low Stock feature to fit our website.
Thank you for the great feedback! We’re glad to hear your experience has been positive so far. It’s wonderful to know that Melissa provided patient and helpful support while customizing the Low Stock feature to fit your website. We appreciate you choosing our app and are always here if you need anything as you continue using it!
Good overall App for the notifications on out of stock products. The email, SMS integrations are great. We particularly like the fact "add to cart" buttons can be switched to "Notify Me" or any other custom CTA.
The preorder setup could be improved, It's hard to sync preordered items with our shipping system. We lost track of a lot of the orders. Perhaps creating a new order ID for preordred items, separate from the existing order would be more effective.
There is also no option to add separate messages for each product on preorder. Eg we had a product on preorder due in on X date and another on Y date, but we could only display one date for all.
customer service is good, would recommend if improvements are made to preorders.
Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We're so glad to hear that you're enjoying the notification features, email and SMS integrations, and the flexibility with custom CTAs—it's great to know these features are making a difference for your store!
We’re also sorry for any challenges with the preorder setup. We understand how crucial it is to keep track of preordered items seamlessly and to provide specific messaging for products with different arrival dates. Your feedback here is invaluable, and it helps us identify opportunities to refine the experience.
Thank you again for your balanced feedback and for continuing to use our app. Please don’t hesitate to reach out if there's anything our team can assist you with—we’re here to support you!
The user experience could have been designed better for overall price transparency, but Dela was very helpful and took my feedback into consideration.
We appreciate your insights on price transparency and will definitely take them into consideration for future improvements. We're also glad to hear that Dela was helpful and addressed your concerns. If you ever have more suggestions or need assistance, we're always here to help!
Very helpful support via Stella on the live chat to resolve a set up issue with the app. Friendly, knowledgable team. Look forward to using the app and generating some pre-sales
Thank you for your wonderful feedback! We're so glad to hear that Stella was able to help resolve your setup issue and provide friendly, knowledgeable support. We’re excited for you to start using the app and generate some pre-sales. If you need anything else, feel free to reach out anytime!
Great Support from Miles!
Thank you for the kind words! We’re glad to hear you had great support from Miles. We’re always here if you need anything!
very good customer service! Some bugs with emails / layout in different themes but people are quick to try to make fixes when I spot something
Thank you so much for your feedback! We’re glad to hear you’ve had a positive experience with our customer service and that the team has been responsive in addressing any issues you’ve encountered.
We appreciate you bringing those email and layout bugs to our attention—your input helps us keep improving. If you ever notice anything else or need further assistance, please don’t hesitate to reach out. We’re always here to help!
Support is very helpful (especially Nareh) and I was able to get a reasonable offer for the lifetime deal.
Thank you for your feedback! We’re glad to hear our support team was helpful and that Nareh was able to assist you in finding a lifetime deal that works for you. We appreciate your support and are always here if you need anything!
Melika from the support team was very helpful.
The installation of the app was super smooth and easy. Further i was able to customise it as per our theme. Love how the notification paprt of it works.
Only worry being the cost involved. WIll figure it out on the way. Anyways if getting notified by your customer is a thing of priority for you then this is a very dependable app
Thank you for your feedback! We’re so glad to hear that Melika was able to assist you and that the installation and customization process went smoothly. It’s great to know that you’re happy with how the notification feature works! We understand the concern about cost, and we’ve worked hard to keep our pricing competitive while ensuring that the app offers great value for the features and support provided. If customer notifications are a priority for you, we’re confident this app will meet your needs. If you have any further questions or need assistance, don’t hesitate to reach out—we’re always here to help!
Ich bin sehr zu frieden - finde es nur zu teuer. würde gerne den höheren plan nutzen aber der ist mir viel zu teuer.
Vielen Dank für dein Feedback! Es freut uns sehr zu hören, dass du mit der App zufrieden bist! Wir verstehen, dass der Preis ein wichtiger Faktor ist, und wir haben unser Bestes getan, um unsere Tarife wettbewerbsfähig zu gestalten und gleichzeitig einen hohen Mehrwert durch die angebotenen Funktionen und den Support zu bieten. Wir sind stets offen für Feedback und werden weiterhin nach Möglichkeiten suchen, uns zu verbessern. Wenn du Fragen hast oder weitere Hilfe benötigst, zögere nicht, uns zu kontaktieren – wir sind immer für dich da!
I've had a great experience so far with this app, as I was trying out a few for the main use of collecting out of stock notification requests and sending out follow up messaging. Nareh has come to my rescue countless times over the first few days trying to get everything linking up correctly. The customer service has been top notch which is the ultimate reason I went with Notify! and not some of the others.
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had a great experience with the app, and it’s wonderful to know that Nareh has been so helpful in getting everything set up for you. We’re glad our customer service made the difference and helped you choose Notify! If you need any further assistance, don’t hesitate to reach out — we’re always here to help!