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Luokituksen mukaan
I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly.
She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future.
Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential.
Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help.
Highly recommended!
It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.
I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix.
Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.
We recently started using Preorder Wolf at our store, and I can't express how grateful we are for this app. It's been a lifesaver for capturing sales that we would've lost otherwise.
We frequently deal with warehouse and shipping issues or unexpected sell-outs, which really hurt our reputation and sales. Preorder Wolf has been a game-changer for us, letting us capture sales and keep the revenue flowing even when things don't go as planned.
It's so user-friendly that everyone can use it, not just the web designers and developers. This has made a huge difference in how we handle out-of-stock situations.
Overall, Preorder Wolf has helped us maintain customer satisfaction, stabilize our revenue, and improve our operational efficiency. If your business deals with similar issues, I highly recommend giving it a try.
私のつたない英語にたいしても、素早く丁寧に対応してくれました。
上手く機能しない場合は問い合わせればすぐに対応してもらえます。
・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。
・shopify側が出すカートの表示を消してもらいました。
これからもよろしくお願いします。
Truly great app. I mean I loved using it for my work but now they introduced completely ridiculous charges. So now it's absolutely not worth it. It will eat up your profits like its nothing
Great being able to offer this to our customers. However we’re seeing a lot of glitches in the system.
Our specific items we set for pre order, that are in stock are being ordered as a Pre Order rather than just a regular order
TERRIBLE communication
I have a brick and mortar where I need relatively quick responses and I do not get.
Will be DELETING this app and moving to another alternative
I can’t say enough about how amazing the support from PreOrder Wolf has been! I reached out to their team regarding a couple of issues on my site, and within moments, Eva was on it, providing the most thorough and efficient assistance I've ever received. Not only did she resolve my initial concern, but she also went above and beyond to address other questions I had.
Initially, I encountered a minor bug, but it seemed to disappear after clearing my cookies. From there, I asked if it would be possible to add some formatting changes to the 'delivery info' section on my site. I wanted the text to be bold and more prominent for customers, making it stand out. Eva jumped on the task immediately and implemented the changes perfectly. The responsiveness was just incredible!
But it didn’t stop there! I had another issue where the product details weren’t showing up on my home page. Even though this was beyond the scope of what their app typically handles, Eva kindly offered to look into it and help me troubleshoot the problem. She truly went out of her way, offering me guidance without any hesitation. It’s rare to come across support that genuinely cares about the success of your business, but PreOrder Wolf’s team does.
The professionalism, patience, and attention to detail were outstanding. Eva's communication throughout the entire process was crystal clear, and she kept me updated at every step. At no point did I feel left in the dark, and I knew I could rely on her to get everything sorted out.
I cannot recommend PreOrder Wolf enough not only is their app user-friendly and incredibly helpful, but their support team takes it to a whole new level. The fact that they’re willing to go the extra mile to help customers succeed is truly commendable. I feel very lucky to have found such a supportive team, and I will continue using their services!
If you’re looking for an app with top-notch functionality and a customer support team that treats your business as its own, look no further!
New unexpected costs - if you sell anything worth more than $20, do not get this app. They charge you for the app based on sales volume.
I sell products above $1000, and would be paying many hundreds of dollars per month for this.
Brilliant, friendly and fast-acting support. This app is the best I've found for pre-orders, allowing customisation and offering a fair pricing model. Would recommend!