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Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.
AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.
I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future.
The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect.
What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail.
I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!
Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!
I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly.
She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future.
Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential.
Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help.
Highly recommended!
It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.
fast and efficient help
I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix.
Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.
We recently started using Preorder Wolf at our store, and I can't express how grateful we are for this app. It's been a lifesaver for capturing sales that we would've lost otherwise.
We frequently deal with warehouse and shipping issues or unexpected sell-outs, which really hurt our reputation and sales. Preorder Wolf has been a game-changer for us, letting us capture sales and keep the revenue flowing even when things don't go as planned.
It's so user-friendly that everyone can use it, not just the web designers and developers. This has made a huge difference in how we handle out-of-stock situations.
Overall, Preorder Wolf has helped us maintain customer satisfaction, stabilize our revenue, and improve our operational efficiency. If your business deals with similar issues, I highly recommend giving it a try.
私のつたない英語にたいしても、素早く丁寧に対応してくれました。
上手く機能しない場合は問い合わせればすぐに対応してもらえます。
・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。
・shopify側が出すカートの表示を消してもらいました。
これからもよろしくお願いします。