Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

レビュー (750)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年12月20日

Very easy to deal with and came up with a solution quickly. Much appreciated! So far off to a great start.

Let's Travel Baby
オーストラリア
アプリの使用期間:21日
2024年11月27日

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow.

Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Stahlbühne
ドイツ
アプリの使用期間:7日
2024年10月31日

I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it.

Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it.

Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for.

Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.

Altromercato Nonsolonoi
イタリア
アプリの使用期間:約1ヶ月
2024年12月4日

It helped me solve the pre-sale problem when the product was out of stock, and it was very helpful to get traffic when the product was just released and the product was not in place. The customer service feedback was very timely and efficient.

LIBRATONE US
中国
アプリの使用期間:19日
2025年1月8日

Wants money without consent after a free installation.

Novel Arc Shop
ドイツ
アプリの使用期間:11ヶ月
2024年10月18日

I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future.

The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect.

What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail.

I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!

Insomnia Studio
スペイン
アプリの使用期間:10ヶ月
2024年10月21日

I can’t say enough about how amazing the support from PreOrder Wolf has been! I reached out to their team regarding a couple of issues on my site, and within moments, Eva was on it, providing the most thorough and efficient assistance I've ever received. Not only did she resolve my initial concern, but she also went above and beyond to address other questions I had.

Initially, I encountered a minor bug, but it seemed to disappear after clearing my cookies. From there, I asked if it would be possible to add some formatting changes to the 'delivery info' section on my site. I wanted the text to be bold and more prominent for customers, making it stand out. Eva jumped on the task immediately and implemented the changes perfectly. The responsiveness was just incredible!

But it didn’t stop there! I had another issue where the product details weren’t showing up on my home page. Even though this was beyond the scope of what their app typically handles, Eva kindly offered to look into it and help me troubleshoot the problem. She truly went out of her way, offering me guidance without any hesitation. It’s rare to come across support that genuinely cares about the success of your business, but PreOrder Wolf’s team does.

The professionalism, patience, and attention to detail were outstanding. Eva's communication throughout the entire process was crystal clear, and she kept me updated at every step. At no point did I feel left in the dark, and I knew I could rely on her to get everything sorted out.

I cannot recommend PreOrder Wolf enough not only is their app user-friendly and incredibly helpful, but their support team takes it to a whole new level. The fact that they’re willing to go the extra mile to help customers succeed is truly commendable. I feel very lucky to have found such a supportive team, and I will continue using their services!

If you’re looking for an app with top-notch functionality and a customer support team that treats your business as its own, look no further!

Hilde and Phil
アメリカ合衆国
アプリの使用期間:4ヶ月
2025年1月20日

Il team ha risposto prontamente e mi ha assicurato che avrebbero fatto del loro meglio per soddisfare la mia richiesta. Hanno aggiornato rapidamente la formattazione del testo per renderlo più prominente e visivamente accattivante sulla pagina. Mi hanno anche seguito per assicurarsi che tutto fosse come previsto e che i cambiamenti fossero in linea con la mia visione.

Ciò che più mi ha colpito è stata la loro attenzione ai dettagli e lo sforzo genuino che hanno messo nel comprendere le mie esigenze. Non si sono limitati a dire cosa non era possibile, ma hanno lavorato attivamente per fornire la soluzione migliore. Questo livello di dedizione alla soddisfazione del cliente è raro e altamente encomiabile.

Durante l'intero processo, la loro comunicazione è stata chiara, professionale e incredibilmente amichevole. Mi hanno fatto sentire apprezzato come cliente, assicurandomi che le mie preoccupazioni fossero affrontate in modo tempestivo ed efficace.

Se stai cercando un team che ascolti il tuo feedback, si impegni a soddisfare le tue esigenze e fornisca un servizio eccezionale, consiglio vivamente questa app e il suo team di supporto. Il loro impegno nel fornire cure premurose e personalizzate li distingue.

Grazie, Eva e il team, per essere andati oltre! Hai guadagnato un cliente fedele.

BoardHouse
イタリア
アプリの使用期間:12ヶ月
2024年12月3日

Thanks to this app, I am able to do exactly what I need.

MyKids-USA™
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年10月25日

Installed without issue, simple and straight forward to use. Look forward to seeing apps from this developer.

Pyramid Comics & Cards
アメリカ合衆国
アプリの使用期間:約1年