PreOrder Now & Pre order | PQ

With a new preorder launching every week, our store really needed something simple and easy to replicate across many products, that still fit within the style of our storefront. PreOrder Now is exactly that, and has the potential for so much more. Technical support is quick and very helpful, and the app has so many user friendly features, we didn't have to reach out much at all to get going!

I have tried other pre-order apps and none of them worked as seamlessly as this one. The process was easy to follow and allowed me to get our pre-order item up and running. It was also a simple update to change the pre-order date for the next run on the same product. I'm super happy and will continue using this happy for the foreseeable future.

Really appreciate this app to better manage pre-order and backorder to better match customer expectations. Made a few configuration updates to match our site and was ready to show. Been especially helpful as new business just getting started with two people still working out our design times and inventory management.

The app works very well and has many functions. The app has an internal chat directly to the developer and they responded immediately and implemented my request within 10 minutes. I can recommend the app to everyone.

Worst support I have ever received from an app provider. Legit told me there was an app conflicting with theirs so instead of actually providing support to fix the issue they simply told me to go try different apps!

When I said I would leave a review, they asked if I would be paying them & told me they were trying their best to assist... they told me to go elsewhere!

Support is an absolute joke completely unhelpful so I'm unsure why they have support. App itself would be good if they fixed what should have been easy for them to fix. Never have I ran into app support that couldn't fix an issue with their own app within a few days, let alone what they called tech support. Regardless of if the app is free or not, scary they have 7 apps in the store all free.

Support asked me some odd questions which had me question why they were asking, they avoided answering why they were asking & instead said nevermind. Like which shopify plan I was on, not sure how that had anything to do with fixing their app.

They asked for access to my store which I granted only to turn around and tell me they couldn't do anything to fix it. So like why ask for access? I got bad vibes & immediately revoked access as soon as he said they couldn't do anything. I noticed 3 IP logins within the several minutes they had access, it was super weird considering they couldn't do anything.

Update> Support emailed me personally asking me to delete my 1 star review after without telling me about revoking the API access to the app I assume because I left this review. I was like surely not so I reinstalled the app, they revoked the API again. Of course support didn't mention this in their email, they instead told me they were working on making the app compatible with my theme. Uhha, I don't believe it.

I don't trust these guys at all now, I don't like how they have handled this situation & I would strongly suggest avoiding this app & the other 6 from these guys in the app store based on my experience with their support.