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I was awesomely assisted in an 11th-hour crisis! You guys are the best!
Thank you for helping me with this vital part of my career!
Martone
EDM/House Music Entertainer
I thought the app originally had over written some of my customizations but it was actually when I added Amazon Pay. The supplier helped me find the real issue and told me how to fix it. The app was working perfectly. I would recommend this app to anyone.
UPDATED: 2019-07-27
Thank you for your understanding, and finally solved the problem perfectly!
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2019-07-16
First of all, thanks for your feedback about our service, we will continue to improve this experience.
Our app provides the full-featured 7-days FREE TRIAL, includes many customization functions. you can easy to trial it with any store. In the FREE TRIAL, we help your store to did a few customization settings to help you to understand our app how to work and how to use it and you left the 5-stars positive review in the FREE TRIAL period. It’s a good journey for both of us.
After that, in the second week, we did delay answering emails(vacation for team-build), but still replied it before the weekend. But at the same time, you DIDN'T subscribe to any paid plan still under the FREE TRIAL status, since resources issue, we will only focus on providing the perfect service to the paid customer as the high priority.
Anyway, we apologize for your experience and will continue to improve our app and customer services.
So far the app is working great. Using the app is very straightforward. I had a css issue with how the button looked and the support team answered my email immediately and fixed it. Happy customer here!
this app really helped me out! it increased my sales and was easy to use a must have for all online businesses who would like to add back-order/pre-order apps
Excellent App! We recieved 1 pre-order for an item within the first 24 hours of using this application. Support even went out of his way to help us with a CSS issue that we couldn't solve.
Great app and great people. I recommend it to anyone out there looking into preorder sales. Must have!!!
The supporting team is fantastic, friendly and always tried there best to come up with a solution.
Hats OFF !!
Easy to set up and install (no coding), works great! Also, needed to contact support several times (as I am tech challenged) initially and they were super quick with responding and assisting me. You can check the Pre-order button in action on our website www.minimonarch.com.au
Very nice app - Makes it easy to get preorders on your sold out products. Looks well on your site and nice support
Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.
Great app with very fast and efficient support. Highly recommended for any store!