Calificación general
4,5
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
17 de agosto de 2023

Great support, thanks Aman for your help! The app works well on the whole, sometimes a slight issue with the app not loading straight away on the product page and therefore a customer orders thinking the product is in stock. Any tips to fix this would be great!

Hornit UK
Reino Unido
Alrededor de 2 años usando la aplicación
Website on Demand Studio, LLC respondió 21 de agosto de 2023

Hi there Hornit UK,

Thanks for reaching out to us and leaving us a great review. We are glad that you could use Aman's assistance to help you with your app. In regard to the loading page, we could employ a preloader to your app and it may be a work around for your store. Please know we are here if you need.

Stephanie & The Customer Support Team

8 de noviembre de 2023

Great, fast customer support

Rugged Valley NZ
Nueva Zelanda
Alrededor de 2 años usando la aplicación
26 de mayo de 2023

I've used this app for all my pre-orders seamlessly. Any time I have a question about set up Aman on the customer service team is quick to help and fix any issues. Would definitely recommend!

Dorothy Gilbert
Estados Unidos
Alrededor de 3 años usando la aplicación
Website on Demand Studio, LLC respondió 30 de mayo de 2023

Hello to our friends at Dorothy Gilbert

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

28 de noviembre de 2023

Having trouble getting this work - I'll set up the Pre-Order rules but the items seems to revert and I don't think the Help Team has a lot of experience with this app. I'll give it a try but if things don't get better I'll probably cancel before my trial period ends.

Apotheosis Comics
Estados Unidos
1 día usando la aplicación
Website on Demand Studio, LLC respondió 4 de diciembre de 2023

Hi there Apotheosis Comics team!

My name is Sharky, Team Supervisor here at Pre-Order Now.

I'm so sorry to hear about the trouble you've had using our app. We've already fixed the issue and reached out to you through your support ticket. Can you kindly confirm if everything is up and running?

Your satisfaction is our highest priority, and your feedback is very important.

We look forward to hearing from you soon!

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now

30 de marzo de 2024

LOVE IT

SEAMZ
Estados Unidos
17 minutos usando la aplicación
Website on Demand Studio, LLC respondió 1 de abril de 2024

Hey there SEAMZ team!

We're glad that you're loving our app! Thank you so much for taking the time to leave feedback, we appreciate your support!

If you need any help, please feel free to reach out to us!

20 de septiembre de 2023

Our theme wasn't supported right off the bat. The functionality was limited initially but thanks to the support team they were able to go in and make everything work as advertised. Very friendly and easy to communicate with. Highly recommended!

ParSkins
Estados Unidos
3 meses usando la aplicación
Website on Demand Studio, LLC respondió 22 de septiembre de 2023

Hi ParSkins,

We appreciate the time you took to leave us this review. We are very serious about providing the best customer experience possible and are thrilled to hear that you received such good support from our team. As always, we are here to help!

5 de marzo de 2024

good

IIIUMINA APPAREL
Sudáfrica
Alrededor de 2 horas usando la aplicación
Website on Demand Studio, LLC respondió 7 de marzo de 2024

Hey there IIIUMINA APPAREL!

Thank you for taking the time to leave a 5-star review! We appreciate your kind words and are grateful for your support.

Please let us know if there is anything we can help you with! Cheers!

22 de febrero de 2024

Quick and good application

Revitalizex Nutrition
Estados Unidos
2 minutos usando la aplicación
Website on Demand Studio, LLC respondió 26 de febrero de 2024

Thank you for the 5-star review! Glad you found our app quick and effective!

23 de agosto de 2023

Fast customer service. I was able to get help when I did not understand the app at first. This is s good app to use since I am new to being a business owner.

OutcastedGrams
Estados Unidos
5 meses usando la aplicación
Website on Demand Studio, LLC respondió 25 de agosto de 2023

Hi there OutcastedGrams,

Thank you for taking the time to give us this 5-star review. We appreciate that our fast customer service was able to quickly assist you in understanding more about your app. It is fantastic that PreOrder Now can help your business needs.

Stephanie and the Customer Support Team

31 de enero de 2024

Quick response and helpful

BodyByBree
Estados Unidos
42 minutos usando la aplicación
Website on Demand Studio, LLC respondió 6 de febrero de 2024

Hi there BodyByBree!

Thank you for making our day with your wonderful review! Our goal is to ensure we provide a world-class customer experience to our merchants.

Please reach out if you need further assistance.