PreOrder Now WOD | PreOrder , 1.369 reseñas
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Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute nightmare and not worth the trouble.
Hello!
This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am VERY sorry about the bad experience.
I am emailing you directly in a moment to see how else I can help and support you so that you are 100% taken care of. We work super-hard to give amazing support and I'll do whatever I can to give you personal help and get you taken care of. Thanks so much,
Sean & The Pre Order Now team
A great Ap, simple to set up, simple to use. Had one slight issue setting up (with our theme, not the Ap itself) but the quick & freindly technical support we received sorted it out in no time.
I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!
Hello to our friends at Blind Bear Outdoors
Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
amazing app, installed it and it works nice. Now everybody can preorder our styles. Inventory management also available ..
I installed and tried every single preorder app on Shopify's app store and this one is the best. The App is amazing, it has all the features and customer service is the best. The other apps didn't work and their customer service was absolutely terrible. Apparently I have a tricky or new theme "Atlantic" and none of the services worked out of the box with it. Pre-order now also had several tricky issues but they were quick to resolve it and customized it to work with my theme.
They solved every issue and even one I didn't even mention yet. Boom done, perfect. Meanwhile every other apps customer service was like ummm here's a useless link to waste your time, oh that didn't work umm uggg, choke.... Thank you Pre-oder Now for saving my business launch.
Fantastic support. Nicoz has been extremely helpful. Highly recommend.
Apps easy to use, and integration advice has been great.
Hello to our friends at Pozitive Sign & Graphic Supplies
Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
So Far so good setting this up. Really want to see how this works for us and hopefully will generate great sales whilst we are waiting for the stock
Hello friends at Harper & Lewis
We appreciate you leaving this honest review! Thank you so much! :-)
-Melissa & The Pre-order Now Support Team
The response was very smooth and helpful. It would be nice to have Japanese language support, and it would be better to have a warning alert for reserved items with different delivery dates.
Hello to our friends at REMI RELIEF
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
L'app funziona abbastanza bene... alcune cose vanno migliorate. L'assistenza ottima, veramente 10+ al customer care, se non fosse stato per loro avrei disinstallato l'applicazione.
Ciao ai nostri amici di CasafuscoShop
Grazie per aver condiviso la tua recensione con noi e la community. Siamo lieti di sapere che Nicoz è stata in grado di fornirti un eccellente supporto. Facciamo di tutto per aiutare ogni commerciante e sono felice di aver colpito nel segno per te. Auguriamo a te e al tuo negozio un grande successo!
Saluti,
Pushpesh e il team di supporto per il preordine ora
We need something so we could let people know we were out of stock and a lead time for shipping to continue selling our products. This App “Pre-Order Now” works great and is simple to use with a low $10 monthly fee. I highly recommend to anyone.