Reseñas (1.515)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
4 de marzo de 2024

Garbage app. Nothing functions properly. So dissapointing.

Bunny Knots
Estados Unidos
Casi 2 años usando la aplicación
Website on Demand Studio, LLC respondió 6 de marzo de 2024

Hi Bunny Knots and team,

My name is Sharky, Team Supervisor here at Pre-Order Now.

I apologize for the experience you've had with our app. We reached out to you through email ...

Fecha de modificación: 3 de febrero de 2024

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless.
Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly.
When activating the Pre-order badge, the badge will show on ALL ...

MY OBI
España
Casi 2 años usando la aplicación
Website on Demand Studio, LLC respondió 3 de marzo de 2022

Hello to our friends at MY OBI

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I ...

Fecha de modificación: 8 de diciembre de 2020

you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything

Merch Mountain
Estados Unidos
Más de 1 año usando la aplicación
Website on Demand Studio, LLC respondió 8 de diciembre de 2020

Hello!
Sean here with Pre Order Now.

Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run ...

9 de octubre de 2023

The app's functionality is not compatible with my theme, and they didn't specify the themes they are designed to work with. It has been two weeks since I first encountered the functionality issue, experienced poor response times, and feel like money was wasted on it

Styled Aesthetic
Estados Unidos
Alrededor de 1 año usando la aplicación
Website on Demand Studio, LLC respondió 10 de octubre de 2023

Hi Styled Aesthetic,

We’re sorry to hear that you’ve had these difficulties with our application. The app is compatible with the vast majority of Shopify themes but does ...

22 de agosto de 2020

This app made a lot of mistake, customers were getting the wrong sizes in their cart. This was a nightmare ot fix.

Bravo Actual Supplements
Estados Unidos
Alrededor de 1 año usando la aplicación
Website on Demand Studio, LLC respondió 25 de agosto de 2020

Hello! This is Sean, the Operations Guru with Pre Order Now.

Thanks for this review and for letting us know... Im SO SORRY that your customers were getting wrong sizes in ...

14 de abril de 2022

I had downloaded this app for my Turbo theme with no issues. I then purchased a new theme that is widely used and it Bricked my new theme from Out of the Sandbox Flex 3.0. I've spent countless hours and days trying to figure out the culprit along with the theme creator and 5 different app companies. It was finally pin pointed to be this app causing my site to crash. Even though I didn't install ...

Fight The Flock
Estados Unidos
Alrededor de 1 año usando la aplicación
Website on Demand Studio, LLC respondió 15 de abril de 2022

Hello to our friends at Fight The Flock

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend ...

13 de agosto de 2021

App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another ...

Grotto Treasures
Estados Unidos
11 meses usando la aplicación
Website on Demand Studio, LLC respondió 13 de agosto de 2021

Hello friends at Grotto Treasures,

We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are ...

Fecha de modificación: 8 de julio de 2022

Update July 8th, 2022 . Extremely frustrating. Don't know what is going on with this company - it is like they no longer care. Reported a problem 8 days ago ( notifications do not work) and they could not care less. I have spent hours in the past week repeating the same info to two different members of their customer service then it just gets forgotten about. They don't even bother responding now ...

TruBeef Organic
Estados Unidos
7 meses usando la aplicación
Website on Demand Studio, LLC respondió 24 de febrero de 2022

Hello to our friends at TruBeef Organic

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We ...

28 de enero de 2022

Absolutely no support. Had my products on pre-order and when I took them off pre-order, one did not change the CTA button back to "add to cart". It is still stuck on "pre-order now". I've reached out to support several times with no response. I even deleted the app and it still remains. There is no way for me to change back to "add to cart" and they refuse to help, even with Shopify opening a ...

White Elm
Estados Unidos
6 meses usando la aplicación
Website on Demand Studio, LLC respondió 28 de enero de 2022

Hello to our friends from White Elm

Laura, Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

It seems that ...

Fecha de modificación: 15 de abril de 2024

If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.

Even ...

Hope Innovations
Canadá
5 meses usando la aplicación
Website on Demand Studio, LLC respondió 29 de enero de 2024

Hey there Hope Innovations team!

Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for ...