Calificación general
4,5
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 29 de enero de 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
Estados Unidos
Alrededor de 2 meses usando la aplicación
Website on Demand Studio, LLC respondió 25 de enero de 2024

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

29 de enero de 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
Australia
Más de 1 año usando la aplicación
Website on Demand Studio, LLC respondió 31 de enero de 2024

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!

20 de abril de 2024

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

BEVERLY BERG LLC
Estados Unidos
Alrededor de 20 horas usando la aplicación
Website on Demand Studio, LLC respondió 22 de abril de 2024

Hi BEVERLY BERG LLC!

I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot.

If you need anything else, please don't hesitate to reach out!

19 de enero de 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
Estados Unidos
7 meses usando la aplicación
Website on Demand Studio, LLC respondió 22 de enero de 2024

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

19 de febrero de 2024

Amazing app for pre-orders!

Customer service was super friendly and helpful as well

True American
Estados Unidos
2 meses usando la aplicación
Website on Demand Studio, LLC respondió 21 de febrero de 2024

Hi there True American team!

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.

If you ever need further assistance, please don't hesitate to reach out!

13 de febrero de 2024

Excellent customer service!

happyjagabee store
Japón
Más de 5 años usando la aplicación
Website on Demand Studio, LLC respondió 15 de febrero de 2024

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

22 de enero de 2024

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Yasmin Jay
Australia
Alrededor de 1 mes usando la aplicación
Website on Demand Studio, LLC respondió 24 de enero de 2024

Hey there Yasmin Jay and Team!

I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.

Feel free to reach out if you need our help!

25 de enero de 2024

Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills

VitalElite
Estados Unidos
11 días usando la aplicación
Website on Demand Studio, LLC respondió 29 de enero de 2024

Hi VitalElite team!

It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.

Please let us know if there's anything else you need help with.

13 de marzo de 2024

Excellent customer service! Thank you!

Nolita
Estados Unidos
3 meses usando la aplicación
Website on Demand Studio, LLC respondió 18 de marzo de 2024

Hey there Nolita and team!

Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.

If you have any questions or need help, you know where to reach us!

Fecha de modificación: 10 de enero de 2024

Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational

Free 24 7
Australia
3 meses usando la aplicación
Website on Demand Studio, LLC respondió 11 de enero de 2024

Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!

Hannes Bez | Director of Customer Experience