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Great app, lots of options even in the free plan. And the customer support is awesome, really helpful and nice. The features was just what I needed. I definitely recommend this app. Thank you!
So far so good, it was a very easy process to add te pre-order tab but let's see about the fulfilling!
good app, used it for the preoder in my shop. It would be nice if some more things (e.g. color of the batch) could be customized in own brand colors
Hello friends at J'TANICALS
We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-)
-Melissa & The Pre-order Now Support Team
Very good app. It does every function needed for pre-ordering my store. I would recommend to anyone!
Thank you, Mr. Amandeep. You helped me much.
Your supports was speedy, and efficient. You did exactly what I meant about Badge's design changes, and resolved other display's problems.
I know it was hard to change default style setting to a non-supported one. But you did it for me.
Thank you very much, it made my day.
It was a nice experience of customer support service. サポートチームのAmandeepさんに大変感謝しています。
バッジの基本デザインリストにないデザインに無理やりに変更してもらったら、希望通り変えてくれました。バッジが表示しないエラーも熱心に対応してくれました。
大変な作業にもかかわらず、スピーディーに対応してくれました。
素晴らしいカスタマーサービスが体験できました。
ありがとうございました。
Hello to our friends at Cornier
Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and are pleased with Aman's support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Very nice app, useful. The pre order buttons are very good and works perfectly, the main job is done.
4 stars because the app can be faster and the price for the better plan is a little bit expensive. Maybe think to decrease, at least, the first months for the new customers
Thanks so much for taking the time to leave a review 🙏 We're happy to hear it's working so well on your shop.
Regarding our premium plan, we're happy to provide a full 60-day moneyback guarantee. If you use it for 60 days and it does not pay for itself, you can uninstall it. Contact us, and we will refund you the entire cost of the app 😄
I use this app to help me receive some income before I launch my products. This app makes the process really easy and the video helps along the way.
Slow to show the results on the product page
Not very intuitive for the customer to understand they are basically pre ordering and not ordering
Hello to our friends at Homekode
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
Did not work with Turbo theme from out of the sandbox. App developer blamed theme. Theme developer said its app developers responsibility to make sure it works with the theme.
We're sorry to hear the theme developer has passed the buck on this, but we're also disappointed that you've decided to leave a 2-star review.
Our support staff expended considerable time tracking down the exact location and cause of the error in your theme and even explained the needed fix.
Amir was very helpful to adjust the customisation of the button to fit our store aesthetic. Response from the support team was received within 2 hours.
Hello friends at Broadsheet Shop
We appreciate this fantastic review! We will let Amir know that his assistance was greatly appreciated! We wish you and your store all the best :-)
-Melissa & The Pre-order Now Support Team