WOD: PreOrder Now

Hi there ClowpX team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything specific that you think needs to be improved in order to elevate your user experience?

We hope to hear your feedback soon!

Hi there Velle® - Rich Feel and team,

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app to better suit your store's needs?

We look forward to hearing from you!

Hi there Enchanted Alchemy team!

Thank you for taking the time to leave us a review! We'd love to know how we can provide a better experience. Is there anything in specific that needs to be improved to better suit your store's needs?

We hope to hear from you soon!

Hi team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? We are curious to know what we can do to improve our app to better suit your store's needs.

We hope to hear from you soon!

Hi there NATASA PITRA and team!

Thank you for leaving a review. We want to ensure that you get the best experience out of our app, can you please share any feedback that could help us improve our service?

We hope to hear from you soon!

Hi there Jalisia Collective!

Thank you for taking the time to leave a review. Can you tell us more? Is there anything we can do improve your experience with our app? Your feedback is highly valuable to us and we would appreciate your input.

We hope to hear from you soon!

Hi team!

Thank you for leaving a review. Can you tell us more about your experience? We would love to have a quick chat with you and discuss the things you like and the stuff that you think can be improved.

Your feedback is very important to us, and we look forward to talking to you soon.

Hi CIUDAD MANGA CR team!

Thank you for leaving a review! We'd like to hear more about your feedback. Is there anything we can do to improve the app and make your experience better?

If you have any questions or need any help, please reach out to our support team. We hope to hear from you soon!

Hi team!

We'd love to hear your feedback about our app. What did you like? Is there anything we can do to make your experience better? Your input helps us a lot in improving our app.

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - Pre-Order Now

Greetings Dutchies,

We're sorry to hear that the app is not currently working well for you.

Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.

The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.

We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.

We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.