Arvostelut (1 515)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 81 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
Muokattu 14. syyskuu 2020

It's been close to 1 week soon and we still haven't received a reply and the app is live not working as expected.

There are all sorts of bugs, sometimes the orders are being tagged with the pre-order tags and multi-line notes, sometimes they aren't.

We had to create a separate ticket for each particular issue and they seem that their devs are not working together.

After many days, we had to hire ...

Ninja Shark
Australia
4 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 14. syyskuu 2020

Hello,

This is Sean, the Customer Success Guru with Pre Order Now. I am very sorry to hear about this experience and the frustrations! That is not at all what we are going ...

4. elokuu 2020

BEWARE!!!! This app does not connect properly with shopify. We set up the pre-order button and it appeared to be fine for several days before the Pre-Order button disappeared and changed to "Add to Cart" making it appear that the product was in stock (since the app requires you to set the product to "continue selling when out of stock). Over 100 orders were placed before we noticed this and they ...

Pepper + Vetiver
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Muokattu 16. toukokuu 2022

I am temporarily adding a 1 star review until my issue is resolved. the Preorder button doesn't work on my block theme. I have given them access and they've un-installed it and reinstalled it and then billed me for the APP $39.99 even though I tried their 14 day trial. So far, I've lost complete trust in this APP. I've filed a formal complaint with Shopify as well as the app provider.

Naked Actives
Yhdysvallat
4 kuukautta sovelluksen käyttöä
9. tammikuu 2022

I had many issues with the app. It doesn't work well with my theme. Customer service is extremely slow. I had problems with the badges so I emailed them for a solution. They said they were going to look into it but never heard back from them. I placed the request mid-Dec; also emailed them several times. No answer at all until mid-Jan. Bye.

Opus Haus
Kanada
2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 10. tammikuu 2022

Hello to our friends from Opus Haus!

I am very sorry to hear about the frustration here. We have been replying to each of your messages via email - is it possible that they ...

9. syyskuu 2023

These guys are literal scammers, and their app is messed up in so many ways.

They block you out from using the free version of the app to test things out. And the 14-day free trial is a lie. The moment you click on it, it says you have 0 days left in your free trial and need to subscribe for Premium.

I fell for it and subscribed for premium. Eventually, after I paid and my account was debited, I ...

Solar Balls
Yhdistynyt kuningaskunta
2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 11. syyskuu 2023

Hello Solar Balls,

We’re very upset to read this review. We are certainly not scammers and our app functions well for thousands of merchants. We respectfully disagree with ...

9. lokakuu 2019

I have contacted you without getting help. I haver used the from and nobody got back to me. The issues was that when you alternate between color some available some preorder eventually the button would only show pre-order even for in stock products. Now I deleted the app, and some of the code remained. How can I fully remove all the code? Batch and preorder button still show up.

Aizome Bedding™
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 11. lokakuu 2019

Hi there! Our support crew did respond to each of your emails, but it sounds like they didn't get through.

Can you please check your spam folder for our responses? They'd be ...

3. helmikuu 2020

Horrible experience. I had initiated a back order sale on my website with this app. The app automatically applied the XS size for my customers order even when the customer was trying to check out with a different size. I had over 800 orders and 200 emails from customers with issues. Who knows how many customers didn't end up emailing me , but still had an issue with their order. An absolute ...

Voight by Valentina
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 3. helmikuu 2020

Hello!

This is Sean, the Customer Success Manager with Pre Order Now. This app is now under new ownership and we have since fixed the issue that you referenced here. I am ...

29. tammikuu 2024

PLEASE NOT INSTALL THIS - UNSATISFACTORY APPLICATION
We have been unable to sell for several days, until we identified the error. This application has changed its conditions and without warning they are forcing us to take the payment plan. As we have not updated the payment plan, because no one has communicated it to us, they have disabled the purchases of the products in stock. Losing many ...

INDÓMITO
Espanja
Noin 2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 30. tammikuu 2024

Hi INDOMITO, My name is Serge and I am the CEO of the company that owns the application pro order now. I am so sorry you are having issues. We want to make sure you have the ...

Muokattu 25. tammikuu 2022

App is a big mess. It caused trouble in my store, and their "support" took 3 days to tell me "it's your Theme's fault, we won't do anything". So, use it at your own risk. For me, it's completely useless garbage.

DeeTrade
Thaimaa
Noin 2 kuukautta sovelluksen käyttöä
Muokattu 21. kesäkuu 2022

Not happy, at first the customer service was exceptional. All our problems were immediately addressed. It's 3 weeks that we keep on getting ignored or replied to with the same template reply "we will have our dev team look into the issue". Not acceptable!!!

Minestack Store
Arabiemiirikunnat
Noin 2 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 18. toukokuu 2022

Hello to our friends at Minestack Store

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support ...