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Just getting started with the app, but had great support in setting it up. I dedicated my Sunday afternoon to improving our pre-ordering process. I had a few questions and hit a few walls in getting the app setup. The team on live chat were super responsive and helped me quickly solve the problems. The front-end CX of the app looks great and we've alot of questions on pre-order delivery times. So I'm expecting this will really boost our pre-order conversion. We're off to a great start!
Hello Marmeren Tulp,
We so appreciate you leaving us this 5-star review and we are glad that you reached out to us for assistance in getting the app setup. Thank you for recognizing our support team and the value they bring to the merchant experience. We are here if you need us!
Stephanie and the Customer Support Team
awesome
Hey there Simpson Collective!
It's an awesome day all thanks to your wonderful review! Thank you for your support for our app.
If you have any questions or need any help, please feel free to reach out to us!
really helpful customer service team and does everything we need. thanks!
really helpful customer service team and does everything we need. thanks!
Thank you so much.It's a very good app. The staff interface is very smooth and highly recommended!!!
Hello to our friends at MARUFOODS団圓食品
Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
We were having issues with all our product variants and some of the Pre-Order functions working properly. I spoke with Nicoz (customer support) and the issues were fixed in minutes. Their CS team did a great job in fixing all issues we were having.
Hello to our friends at Blissidys
Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Does what it's supposed to, easy set up. Better price than the competition.
Check it out on our website www.baristaswag.com
Great app and even better support. Chris was on hand very quickly to make any changes and tweaks. Top work! recommended
We had to set up Preorders in a big hurry after going viral on social media. We sold out of inventory really quickly, and needed to get a Preorder option up and running within a day. This did the trick! There was a glitch temporarily with the code -- it affected our product image display on mobile. I contacted support, and they were super responsive. They had the issue corrected within a couple of hours, and we haven't run into any other problems. All in all, a very good app experience.
Hi there Simple Alchemy Co,
It is great that you took the time to leave us this review and we appreciate that you were able to get what you needed quickly through the support of our team! It is great that Pre-Order Now can provide the options you need for your inventory.
The Pre-Order Now Support Team
The app is flexible and makes it very clear to customers what to expect with our pre-order items. Customer support is amazing and solved my problem very quickly.
I had a slight issue setting up the app and Robert quickly and efficiently solved it for me, everything works perfect, thank you!