Arvostelut (1 449)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 81 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
23. lokakuu 2024

Been using it for years. Great app does what it says on the tin!

Really good customer support as well - although only ever needed it once!

Stylus Groove
Yhdistynyt kuningaskunta
Melkein 3 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 25. lokakuu 2024

Hey Stylus Groove and team!

Thank you so much for your continued support for our app, we really appreciate it.

If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!

1. marraskuu 2024

They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.

FEERICHELU
Japani
Yli 2 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 5. marraskuu 2024

Hi FEERICHELU team!

Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day.

If you need help with anything else, you know where to reach us!

Muokattu 3. lokakuu 2024

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

Awesome Maps
Saksa
Noin 3 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 26. elokuu 2024

We're glad that you liked our app Awesome Maps and team! Thank you for your support!

26. syyskuu 2024

Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!

Ikos Home Pty Ltd
Australia
Noin 3 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 27. syyskuu 2024

Hey Ikos Home Pty Ltd and team!

Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.

If you need help with anything else, you know where to reach us!

26. elokuu 2024

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.

(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)

With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).

However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.

She even sent me a loom, to make sure I understood how to fix it.

Non Disclosure Apparel
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 28. elokuu 2024

Hey there Non Disclosure Apparel and team!

Thank you so much for sharing your experience with us! This detailed review helps us a lot.

Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.

If you need help with anything else, you know where to reach us!

19. syyskuu 2024

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

Banglez
Kanada
3 päivää sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 23. syyskuu 2024

Hey there Banglez team!

Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.

If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!

18. lokakuu 2024

App support was quick and helpful

Astropad
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 21. lokakuu 2024

Hey there Astropad and team!

We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.

If you need help with anything else, you know where to reach us!

1. elokuu 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

MAISON&GRACE PUBLISHING
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 5. elokuu 2024

Hey there MAISON&GRACE PUBLISHING and team!

Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.

If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!

24. syyskuu 2024

Customer service was fast, friendly and exceeded my expectations

The Afro Ninjas
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 26. syyskuu 2024

Hi there The Afro Ninjas and team!

Thank you so much for your kind review! Our support team appreciates your feedback and support.

If you need help with anything else, you know where to reach us!

11. elokuu 2024

Easy to use and I love the new updated features.

Gloria's Shito
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Website on Demand Studio, LLC vastasi 12. elokuu 2024

Hey there Gloria's Shito and team!

Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.

If you need any help, please feel free to reach out to us!