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I needed help with pre-orders for a larger shipment I was about to receive. Easy app, great customer service.
Hello friends at Dice Envy
We are happy we could assist! Thank you for leaving us this great review! :-)
-Melissa & The Pre-order Now Support Team
Its great have to get used to it but I think it would help me bring more sales in and my customers get to see my new arrivals. I dont like how I have to go in and add the product one by one.
Please contact our support to assist you further on this at support@websiteondemand.ca
I'm sure they can offer you a workaround😎
I like using this app and the instructions are very helpful. The video was very helpful that came along with the app.
Hello to our friends at Spoken Word Christian Apparel
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
The pre-order app is very useful and makes it very easy for customers to place a pre-order and you can add information about the estimated arrival time of the pre-order item. Customers are not left guessing and know what to expect. It is a great app!
Super simple to set up and get running. Does exactly what it says! I recommend this if you have a need to take orders but don't have the product ready to go yet.
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Hello to our friends at ByonClothing
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with our app. Our app is being used by a lot of merchants and it has been serving most of them really well. You installed the app and left a negative review without ever contacting support for help. Is there something specific that you did not like or need help with?
With that said, we have taken your feedback into consideration and will try to improve our app. We would love to hear more from you and in the process help you with any queries or issues you might be having. Please email us at support@websiteondemand.ca and I will personally take care of your case.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
J'ai eu besoin d'aide pour quelques détails et j'ai utilisé le chat. En moins de 5 minutes ma connection était réglée. Merci pour l'excellent service.
Bonjour à nos amis de Joséphine Co
Merci pour l'examen génial. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !
Acclamations,
Pushpesh et l'équipe d'assistance Précommandez maintenant
This app is great to use, user friendly, great customer service and does everything I need the app to do!
Josh from Support was super helpful in fixing any issues that came up - thanks so much Josh! Would definitely recommend :)
Hello to our friends at Fox & Fallow
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
i literally watched the video and set-up the pre-order option very easy and self explanatory after the video