Recensioni (1.376)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
14 agosto 2023

Great customer service. Thanks Aman for your assistance today. Fast, responsive and resolved the coding for my pre-order buttons

KOC APPAREL
Stati Uniti
2 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 16 agosto 2023

Hi there KOC Apparel,

We appreciate you taking the time to give us such a great review. The customer support service that Aman provided is what we strive for with all of our merchants. It is great that you could get fast service and could get the coding you needed with Pre-Order now.

Stephanie & The Customer Support Team

8 dicembre 2023

Great support!!

MAI CHILE
Cile
4 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 11 dicembre 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

30 dicembre 2023

Does not work.

Junethree
Stati Uniti
Circa 2 ore di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 5 gennaio 2024

Hi team Junethree. We'd love to have a chance to hear more about your review. We've tried to get in touch via email and through your website. We work with many other apparel merchants with great success and we're confident we can work with you to get pre-orders working for your site!

We will keep trying to get in touch with you to make things right!

19 giugno 2023

Very bad. Our site is down now. Please get your app together...

I even tried to get help from your support which didn't work either...

JoDis
Danimarca
Circa 2 ore di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 20 giugno 2023

Hello to our friends at JoDis!

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Pre‑order Now.

I want to extend my sincerest apologies for the negative experience you had with the app. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email message to gather more information. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve the issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The Pre‑order Now Support Team

5 gennaio 2024

Chrages on me even after i uninstalled the apps

Studentpit
Malaysia
2 minuti di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 8 gennaio 2024

Thank you for taking the time to let us know. I'm really sorry about this experience. We'll be in touch to work with you to try and figure out what happened.

Hannes Bez | Director of Customer Experience

27 ottobre 2023

It doesnt work!! Total waste

Mian Agri Farm
Pakistan
2 giorni di utilizzo dell’app
12 settembre 2023

I can only recommend

FAITH
Ungheria
1 giorno di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 14 settembre 2023

Hi there FAITH,

We appreciate you leaving this review of recommendation for the PreOrder Now app! We love that you are benefiting from this app and we appreciate you taking the time to recommend it!

Stephanie and the Customer Support Team

13 ottobre 2023

great

PureVision
Stati Uniti
Circa un mese di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 16 ottobre 2023

Hello PureVision,

Thanks for leaving this 5-star review!

The Pre-Order Now Support Team

1 novembre 2023

great

ARC EDGE
Stati Uniti
16 giorni di utilizzo dell’app
6 dicembre 2023

I was charged after i uninstall it 30-40 minutes later.

CLOCULTURE
Stati Uniti
41 minuti di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 11 dicembre 2023

Thanks for taking the time to write this review and let us know. That is not default behavior on the app. Did you activate the Email Add-On feature? That is usually the only way to skip the 14-day free trial.

I will be reaching out to you separately to see what we can do to help. I would like to at least issue a refund for you.

Hannes Bez | Director of Customer Experience