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The customer support assistance I received from Alina was very helpful!
Hi Tortoise+Hare Comics!
Thank you so much for your kind review. Your feedback for the support experience you had with Alina is highly appreciated. We'll make sure to recognize her efforts accordingly.
If you need further assistance, please let us know. We are always happy to help!
We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!
Hi Mother Earth Products!
We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.
If you need further assistance, you know where to reach us!
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Thank you for the 5-star rating Wolf Inc! We appreciate your support and are here if you ever need assistance!
Great so far! I just started using the app.
Hey there Pedal Candle Co.!
We're glad that you chose us for your pre-order needs! Thank you for sharing your experience, we really appreciate it.
If you need any help, please don't hesitate to reach out to us by clicking on the chat widget!
This is my second year using this app. It's very reliable and works great!
Hey there IADORNME team!
Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!
If you need any help, please let us know. Our support team is always available for assistance.
great app
Thank you for the 5-star review HADIYATT team! We appreciate your support.
fantastic
Thank you for taking the time to leave us a review Frisino team! We appreciate your support.
good!
Hey there cbcjoyas and team!
Thank you for taking the time to leave us a review! Can you please tell us more about your experience with our app? Is there anything specific that needs to be improved to better suit your store's needs?
We hope to hear your feedback soon!
The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart.
In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.
Hi Puschies team. We are so terribly sorry you're experiencing issues with the loading. Obviously this is a critical piece of functionality for you and we are working hard to ensure that the button loads as fast as possible on the PDP.
We are in the business of making apps that help merchants, and we strive to deliver on that promise. Your experience is not a good example of this and we will do our best to make things right for you and all of our other cusomters.
- Lauralynn, VP of product.
I would recommend these guys because they took the time and patience to solve my issue. pre order button wasn't working and they took care of it without me doing much on my end. thanks again!
Hi ImPJComics Merch Store!
Thank you for making our day with your wonderful review! Our team works hard to ensure that we maintain high quality conversation, and we are glad that you think that we deserve your recommendation.
If you need help with anything else, you know where to reach us!