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I am doing a sort of "pre-sale" type strategy for my launch, and this app is PERFECT for the job!
It allows me to have the button display "pre-order now" and add some customizable text below it too!
Very helpful app, that's why they get 5 stars!
Really easy to use. Great product for doing preorders. Can't use the free plan but the next plan up is great.
It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.
So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w
as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.
Hello to our friends at Teamson
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
great app and customer services. Keep it on!
Great support for the app integration when my website was built by 3rd party builder when some issue was caused, thanks for their fast response for troubleshooting.
Hello to our friends at Pretti5 - TCM-Infused Clean Beauty For Natural Glow
We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
The main issue is that around 10-20% of my pre-orders are not caught by the app. So that means 10-20% of pre-order clients do not know that they are making pre-order. And the worst part is that every morning I need to recheck orders in order to highlight not informed clients and send them information about pre-orders manually. Though, I am risking with bad customer experience because they did not know about it before buying. I contacted support, they tried to fix it, but they failed.
Hello to our friends from WoodWe
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.
Here to help, and very sorry you experienced this.
Regards,
Pushpesh & the Pre‑order Now Support Team
Was able to successfully get pre-orders with Amandeep's fast assistance. Great app to use to get pre-orders.
Hello to our friends at The Entrepreneur Cheat Code
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
App works well so far, had a slight graphical issue with my theme and Jabir solved it (on a saturday!)
Hello friends at hedonistlabs
Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-)
-Melissa & The Pre-order Now Support Team
Great app!!! Asked Chris for a few modifications, and the problem was fixed within minutes!! Highly recommend this app