Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
18 gennaio 2024

Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.

Blomster & Smil
Danimarca
Circa un mese di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 22 gennaio 2024

Hi Blomster & Smil team!

We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out.

Please let us know if there is anything you need help with!

5 marzo 2024

Excellent customer service at 7:00pm PST.

Cincha Travel
Stati Uniti
Oltre un anno di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 7 marzo 2024

Hi Cincha Travel team!

We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot.

If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!

1 febbraio 2024

Your agent, Zach, helped me a lot with updating the WOD extension on my website. I spent hours trying to fix a problem with my preorder button, and he has been a big help in understanding more about WOD. He is very patient and took the initiative to modify my account to fix all of my problems. Thank you so much, Zach!

CNMA CLUB
Stati Uniti
2 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 6 febbraio 2024

Hey there CNMA CLUB!

We're thrilled to hear that you had a great customer experience with Zach! Thank you so much for your feedback, Zach will surely love it.

Please let us know if you need help with anything else! Cheers!

10 gennaio 2024

Alina did a great job helping me with my issue

Fox Air Power LLC
Stati Uniti
Circa 3 anni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 12 gennaio 2024

Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience!

Please reach out if you need help with anything!

5 marzo 2024

Installed several different pre-order apps to test, and this was the winner. More functionality and options to control how you want your pre-ordering to run than the rest. Super-fast personalized help through chat, quickly sorted through all issues and very nice, was not expecting that kind of CS without having to cross a paywall, it's a great app!

Bíghter Lures
Stati Uniti
Circa 2 ore di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 7 marzo 2024

Hey there Bíghter Lures and team!

I'm glad that you found our app! Thank you so much for your kind feedback and detailed review. We are grateful as well for your appreciation of our support team, we'll make sure that they are recognized.

Please let us know if you need help with anything else, our team would be glad to help!

19 dicembre 2023

This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing.
One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better.
Overall is excellent. Highly recommend.

Double Bay Hardware
Australia
Circa un mese di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 21 dicembre 2023

Hey Double Bay Hardware and Team!

This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support.

Please let us know if there is anything else we can do for you. Our team will be glad to help!

9 gennaio 2024

Highly recommend this app for any pre-order items for your store. Was having trouble figuring it out myself, emailed for help and got a response within the hour!

Delicate Souls
Australia
12 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 10 gennaio 2024

Hey there Delicate Souls and Team!

It's been our pleasure to help you out! Thank you so much for your feedback, we are very grateful to receive your praise.

If ever you need our help again, you know where to reach us!

28 marzo 2024

Easy to use, effective, and they provide excellent customer service and tech support!

Britches Great Outdoors | Warthog
Stati Uniti
3 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 1 aprile 2024

Hi Britches Great Outdoors | Warthog!

Thank you so much for the kind feedback for our support team! This will surely make their day!

If you need anything else, you know where to reach us! Thanks for choosing Pre-Order Now!

24 gennaio 2024

I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!

Colorway Arts
Stati Uniti
13 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 26 gennaio 2024

Hey there Colorway Arts and team!

Thank you for your wonderful feedback! Your review made our day!

Please don't hesitate to reach out if you need our assistance.

9 gennaio 2024

Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.

GoodEggStuff
Stati Uniti
19 giorni di utilizzo dell’app
Website on Demand Studio, LLC ha risposto 12 gennaio 2024

Hi GoodEggStuff!

Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it.

Feel free to reach out if you need help with anything else!