Recensioni (1.073)
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I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!
Hey Ikos Home Pty Ltd and team!
Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.
If you need help with anything else, you know where to reach us!
Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)
Hey there Catherine Deane UK and team!
Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets recognized for his efforts.
If you need help with anything else, you know where to reach us!
Thank you very much! quick response was a great help to me!
Hi team!
Thank you for your kind words! We’re so glad that our team was able to assist you quickly.
If you ever need help again, you know where to reach us!
This is a great app that has helped grow sales through pre-orders. The support team are quick, efficient and super helpful. Would recommend!
Hi Laing Home and team!
We value your business and we are very thankful that you took time to leave us a review! Our team works hard to ensure that you get the support that you need, when you need it. Your recommendation is highly appreciated!
If you need our help again, you know where to reach us!
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Thank you for the 5-star review BETTER BE BOLD® team! We appreciate your support.
I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.
Hi Mike Chasteen Jr. Apparel!
Thank you for recognizing our team's efforts. It was a pleasure to help you out!
If you need help with anything else, you know where to reach us!
Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service
Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.
Providing great customer service is our priority, and we’re always here if you need anything else.
Great app to ensure you dont miss a sale.
Quick responses from the team to get any minor issues sorted.
Hey there Hepburn Hardware - Wholesale and team!
We're glad that you liked our app! Thank you so much for taking the time to leave us a review. The support team will surely be hyped to see this!
If you need help with anything else, you know where to reach us!
Customer service was fast, friendly and exceeded my expectations
Hi there The Afro Ninjas and team!
Thank you so much for your kind review! Our support team appreciates your feedback and support.
If you need help with anything else, you know where to reach us!