レビュー (1,431)
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The app interferes with the website's code and negatively affected the website performance on mobile devices, as tested on pagespeed insights. The support was indifferent to the problem, didn't understand and didn't care to solve the issue.
Hello to our friends at JhaJi Store
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Our app is being used by a lot of merchants and we have never heard about the app slowing down the website or impacting its performance. It would require digging deep into the theme and the apps that might be causing this performance issue which I'm afraid is something that isn't included within support given it's not a standard part of our app and service.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
予約販売用の商品を設定したく導入しました。おおむね機能的には問題ないですが、予約販売期間終了後に自動で販売を停止するなどの機能がなくそちらが残念でした。今後の対策として検討するとご返答いただいたので待ちたいと思います。
ベルウッド ジョイントの皆様、こんにちは。
このフィードバックを残していただきありがとうございます!このレビューを私たちとコミュニティと共有するために時間を割いていただきありがとうございます!私たちのアプリが役に立つと知って、私たちは大喜びしています。私たちは常にサービスとアプリの機能を改善する方法を探しており、あなたのフィードバックはそのプロセスの貴重な部分です.お客様のリクエストを機能リストに追加しました。この機能を展開するときにお知らせします。
よろしく、
Pushpesh & Pre‑order Now サポートチーム
Great support, a little buggy, but that's my only complaint. Support was quick and helpful, app could be better.
Hello to our friends at adrafül labs
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
THIS APPLICATION HELPS TO PRE BOOKING SALES ORDERS, AND INCRESE SALES VERY HIGH, BEST SHOPFIY SELLER PRE BOOKING APP
App was confusing at best. But mainly did not work. I could not get pre-order button to show up. help instructions were confusing. I requested support and got nothing. then, the app stopped opening all together. So, it was just a big waste of time.
Hello to our friends at Habit Heroes
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. We immediately replied to your request for help but did not get any response from you. Can you please check your spam folder to see if the messages are getting routed there?
If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
Somewhat easy to use but I like to toggle back and forth to see what it would look like on my website. I also love it comes with a 14-day free trial.
The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!
Hello friends at Peach Perfect
We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-)
-Melissa & The Pre-order Now Support Team
We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.
Hi there,
We are so sorry about this.
We can easily resolve this, please send us email at support@websiteondemand.ca.
Our support team should be able to assist you in no time!
Sincerely,
Robert
superb customer service, had some glitches yesterday when i first installed the app, but it wasn't the PREORDER app fault, and today everything is sorted and i recommend everyone to use this app in their store
Hello to our friends at Empire Online Shopping
Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
good application，and thanks so much to Nicoz，he help us a lot，very patient and know a lot，recommend！
Hello to our friends at Robot Buzz Lightyear
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team