レビュー (1,376)

総合評価
4.5
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年8月14日

Great customer service. Thanks Aman for your assistance today. Fast, responsive and resolved the coding for my pre-order buttons

KOC APPAREL
アメリカ合衆国
アプリの使用期間:2日
Website on Demand Studio, LLCが返信しました 2023年8月16日

Hi there KOC Apparel,

We appreciate you taking the time to give us such a great review. The customer support service that Aman provided is what we strive for with all of our merchants. It is great that you could get fast service and could get the coding you needed with Pre-Order now.

Stephanie & The Customer Support Team

2023年12月8日

Great support!!

MAI CHILE
チリ
アプリの使用期間:4日
Website on Demand Studio, LLCが返信しました 2023年12月11日

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

2023年12月30日

Does not work.

Junethree
アメリカ合衆国
アプリの使用期間:約2時間
Website on Demand Studio, LLCが返信しました 2024年1月5日

Hi team Junethree. We'd love to have a chance to hear more about your review. We've tried to get in touch via email and through your website. We work with many other apparel merchants with great success and we're confident we can work with you to get pre-orders working for your site!

We will keep trying to get in touch with you to make things right!

2023年6月19日

Very bad. Our site is down now. Please get your app together...

I even tried to get help from your support which didn't work either...

JoDis
デンマーク
アプリの使用期間:約2時間
Website on Demand Studio, LLCが返信しました 2023年6月20日

Hello to our friends at JoDis!

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Pre‑order Now.

I want to extend my sincerest apologies for the negative experience you had with the app. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email message to gather more information. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve the issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The Pre‑order Now Support Team

2024年1月5日

Chrages on me even after i uninstalled the apps

Studentpit
マレーシア
アプリの使用期間:2分
Website on Demand Studio, LLCが返信しました 2024年1月8日

Thank you for taking the time to let us know. I'm really sorry about this experience. We'll be in touch to work with you to try and figure out what happened.

Hannes Bez | Director of Customer Experience

2023年10月27日

It doesnt work!! Total waste

Mian Agri Farm
パキスタン
アプリの使用期間:2日
2023年9月12日

I can only recommend

FAITH
ハンガリー
アプリの使用期間:1日
Website on Demand Studio, LLCが返信しました 2023年9月14日

Hi there FAITH,

We appreciate you leaving this review of recommendation for the PreOrder Now app! We love that you are benefiting from this app and we appreciate you taking the time to recommend it!

Stephanie and the Customer Support Team

2023年10月13日

great

PureVision
アメリカ合衆国
アプリの使用期間:約1ヶ月
Website on Demand Studio, LLCが返信しました 2023年10月16日

Hello PureVision,

Thanks for leaving this 5-star review!

The Pre-Order Now Support Team

2023年11月1日

great

ARC EDGE
アメリカ合衆国
アプリの使用期間:16日
2023年12月6日

I was charged after i uninstall it 30-40 minutes later.

CLOCULTURE
アメリカ合衆国
アプリの使用期間:41分
Website on Demand Studio, LLCが返信しました 2023年12月11日

Thanks for taking the time to write this review and let us know. That is not default behavior on the app. Did you activate the Email Add-On feature? That is usually the only way to skip the 14-day free trial.

I will be reaching out to you separately to see what we can do to help. I would like to at least issue a refund for you.

Hannes Bez | Director of Customer Experience