PreOrder Now WOD | PreOrder , 1,344件のレビュー
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great app, intuitive, and tons of features. Support team is super responsive to any questions.
Hey IMEX-RC team!
Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out!
If anything else comes up, you know where to reach us!
Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3
Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)
Please let us know if you have any other questions, we'll make sure to help you out!
Sunny was super helpful and very polite in solving our issue, thanks!
Hi Maiami team!
Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!
If you have any further questions or concerns, don't hesitate to reach out. We're here to help!
Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy!
Abby :)
Hey there Abby!
Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best!
Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!
The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart.
In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.
Hi Puschies team. We are so terribly sorry you're experiencing issues with the loading. Obviously this is a critical piece of functionality for you and we are working hard to ensure that the button loads as fast as possible on the PDP.
We are in the business of making apps that help merchants, and we strive to deliver on that promise. Your experience is not a good example of this and we will do our best to make things right for you and all of our other cusomters.
- Lauralynn, VP of product.
This is my second year using this app. It's very reliable and works great!
Hey there IADORNME team!
Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!
If you need any help, please let us know. Our support team is always available for assistance.
Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.
Hi there Elevate Styles and Team!
Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.
Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!
Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.
Hi there Foraged and Sown team!
We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.
If you need any further assistance, don't hesitate to reach out!
I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.
Thank you for your updated review team! We appreciate your kind feedback.
Please let us know if you need further assistance. Cheers!
If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.
Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.
When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.
Hey there Hope Innovations team!
Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!
Please reach out if there's anything else you need assistance with.