レビュー (1,513)

総合評価
4.5
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年11月27日

Setup is fairly simple.
The issue we have found is that as the app loads last on the store, the add to cart button doesn’t turn to a pre order button until every element on the page loads.
We’ve seen a number of customers checking out without the preorder app registering it as a pre order as they clicked add to cart too quickly.
This kinda makes it pretty useless - we’re now having to chase all ...

Pixie Wing
ニュージーランド
アプリの使用期間:3ヶ月
Website on Demand Studio, LLCが返信しました 2023年11月29日

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and ...

2023年7月23日

I actually logged into this app to delete it. I love the idea, but since adding it to my shop it has reduced my sales by playing havoc with the online store. Customers cannot use the drop downs in my store as when they go to the checkout their selections have changed to the top selection on any product. Not what they have chosen. I cannot recreate it and your support people cannot create the ...

Showdown Rugs
オーストラリア
アプリの使用期間:3ヶ月
Website on Demand Studio, LLCが返信しました 2023年7月25日

Hi Showdown Rugs,

We’re very sorry to hear that you’ve experienced this issue. In the past, we’ve seen this happen due to a javascript conflict, potentially with another app ...

2020年11月26日

The app has gone down and all my pre-orders are in chaos...no communication or warning...it was working so well, whats happened?

Brassica Handmade Meals
イギリス
アプリの使用期間:3ヶ月
Website on Demand Studio, LLCが返信しました 2020年11月30日

Hello! This is Sean, the Ops Manager with Pre Order Now.

I am terribly sorry about your experience. Around 2pm EST on Thanksgiving Day (last Thursday), an abnormally high ...

2023年2月21日

difficult to set up. forced to use the trial without even being ready to use it.

The Toxic Club
アメリカ合衆国
アプリの使用期間:2ヶ月
Website on Demand Studio, LLCが返信しました 2023年2月24日

Hello to our friends at The Toxic Club

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear ...

編集日:2023年10月18日

EDIT (original review below): We ran a pre-sale on t-shirt designs and the app did not send payment emails for some sizes but it did for other sizes. The emails with the payment link are sent from the app company, so we can't reach out to the customers directly to collect payment. We've been waiting for almost 3 weeks for a resolution and it appears we'll lose thousands in sales revenue. The ...

Tees 4 Togo
アメリカ合衆国
アプリの使用期間:約2ヶ月
Website on Demand Studio, LLCが返信しました 2023年9月15日

Hi Tees 4 Togo,
We’re very sorry to hear that you’re experiencing this problem and have not received a proper resolution. We will be launching an internal investigation to ...

編集日:2018年8月15日

Pre-order banner shows up even if your first variant is available for immediate purchase.

If you want to display your item as being available for immediate purchase as variant 1 and preorder as variant 2, the pre-order badge will still display on your home/collection screen. It doesn't make any sense if you would like your customers to be able to preorder the item once it runs out.

Works fine ...

All That Glitters Fabrics
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年1月9日

Customer service let me down big time, I had an on going pre-order going on and they took more than how many days to never fix the problem. Spoke with multiple reps and got the same run around. Use them at your own risk. I Just uninstalled the app so I can use an app that works with my store.

Feng Shui NYC
アメリカ合衆国
アプリの使用期間:約1ヶ月
Website on Demand Studio, LLCが返信しました 2023年1月11日

Hello to our friends at Feng Shui NYC

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear ...

2022年10月19日

App was confusing at best. But mainly did not work. I could not get pre-order button to show up. help instructions were confusing. I requested support and got nothing. then, the app stopped opening all together. So, it was just a big waste of time.

Habit Heroes
アメリカ合衆国
アプリの使用期間:19日
Website on Demand Studio, LLCが返信しました 2022年10月20日

Hello to our friends at Habit Heroes

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my ...

2023年9月2日

Honestly, the app was pretty cool when it was actually working, but that only lasted about a week. The support team was quick to respond, but it felt like they were kinda lost on how to fix things. If something wrong happens, be prepare for answers like "for your theme specific". I'm using the Dawn theme, which is super common on Shopify, and I didn't mess with the theme code. So, if you're using ...

Rotorquest Inc.
カナダ
アプリの使用期間:13日
Website on Demand Studio, LLCが返信しました 2023年9月5日

Hi Rotorquest Inc,

We’re very sorry to hear that you’ve had this experience with our application.

We’re not sure what you are referencing pertaining to the Dawn theme, as ...

2019年5月12日

this app could be described as average at best and shitty at worst. Can't change the button color and it stopped working after a week

Auroplate
アメリカ合衆国
アプリの使用期間:4日