전체 평점
4.5
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 10월 5일

We had a significant issue arise, and the support team was able to have it fixed relatively quickly! Other than that this app has been very easy to use and implement. Would recommend!

Era Design
캐나다
앱 사용 기간 2년 초과
답글 Website on Demand Studio, LLC개 2023년 10월 9일

Greetings Era Design,

We appreciate this review and for you taking the time to acknowledge the support you received. It is great that we could assist you and help you set up your application the way you desire. We are here to help whenever you need.

The Pre-Order Now support team

2023년 12월 14일

impossible to navigate, and does not work correctly.
takes way to much time and effort.
someone needs to come up with something simple.

Rock Rebel
미국
앱 사용 기간 1일
답글 Website on Demand Studio, LLC개 2023년 12월 28일

Thank you for taking the time to let us know. Since this isn't feedback we typically hear from customers, we've been trying to contact you to figure out exactly what we can do to improve, but I'm not sure we've got a current email address on file. I would love to turn this experience around for you, so if you have not received our emails yet and you're open to chatting about this, please reach out to me at hannes@staytuned.digital.

Hannes Bez | Director of Customer Experience

2023년 12월 5일

very helpful staff responds in minutes!!

Rocker Racing
아랍에미리트
앱 사용 기간 5개월
답글 Website on Demand Studio, LLC개 2023년 12월 7일

Hi Rocker Racing and team!

Thank you for your amazing review of our team! We work hard to ensure that we provide an accurate and timely solution to our merchants, and we're glad to help you out!

Please let us know if there is anything else you might need assistance with. Cheers!

2023년 12월 26일

the app did not even function as preorder , and u asking me for a review, it is showing me add to cart only , and later after 10 seconds its showing preoorder , and customers are yelling at us

Smiley Buttons
인도
앱 사용 기간 대략 12시간
답글 Website on Demand Studio, LLC개 2023년 12월 28일

Thank you for your honest review. I'm sorry about the issues you experienced. I know my support crew reached out to you to try and figure out exactly what you're seeing, but we haven't heard back from you yet. I would love to fix this problem for you - if you're still open to working with us, please reply to the support ticket or reach out to me directly at hannes@staytuned.digital and I'll make sure we treat this as a top priority!

Hannes Bez | Director of Customer Experience

2023년 12월 15일

Very good. And simple

HIRACHY
스웨덴
앱 사용 기간 대략 1개월
답글 Website on Demand Studio, LLC개 2023년 12월 18일

Hi there HIRACHY and Team!

We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.

Please let us know if you need any help!

2024년 2월 14일

Alina was fabulous and fixed me up.

Tastemaker Market Curated by Ric Orlando
미국
앱 사용 기간 대략 1시간
답글 Website on Demand Studio, LLC개 2024년 2월 16일

Hi Tastemaker Market Curated by Ric Orlando!

Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

2024년 4월 22일

Show

Ótica em Brasília - Óculos de Grau e Lentes de Contato
브라질
앱 사용 기간 대략 2시간
답글 Website on Demand Studio, LLC개 2024년 4월 24일

Hi there team!

Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?

We hope to hear from you soon!

2023년 11월 11일

The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.

Kneaders Bakery & Cafe
미국
앱 사용 기간 1년 초과
2024년 3월 26일

The installation was easy but I have just started using it.

BlendzFresh
미국
앱 사용 기간 6분
답글 Website on Demand Studio, LLC개 2024년 4월 1일

Thank you for the review BlendzFresh!

What particular feature of the app did you like? Is there anything that needs improvement? Your feedback is of utmost value to us and we would love to hear your thoughts.

Hope to hear from you soon!

2023년 8월 17일

Great support, thanks Aman for your help! The app works well on the whole, sometimes a slight issue with the app not loading straight away on the product page and therefore a customer orders thinking the product is in stock. Any tips to fix this would be great!

Hornit UK
영국
앱 사용 기간 대략 2년
답글 Website on Demand Studio, LLC개 2023년 8월 21일

Hi there Hornit UK,

Thanks for reaching out to us and leaving us a great review. We are glad that you could use Aman's assistance to help you with your app. In regard to the loading page, we could employ a preloader to your app and it may be a work around for your store. Please know we are here if you need.

Stephanie & The Customer Support Team