PreOrder Now WOD | PreOrders

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.

(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)

With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).

However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.

She even sent me a loom, to make sure I understood how to fix it.

Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software.

$99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have.

We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."