PreOrder Now WOD | PreOrder , 리뷰 1,339개
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This app solves so many of our problems! Our customers used to miss the pre-order dates on our website (especially if they were on mobile). With this app, customers are now informed of preorder/backorder dates in several areas of the website: a pre-order button, a message above the button, a pre-order badge, a cart message AND a follow-up email after their order. It's hard to imagine a customer missing the message now! Plus, the team helped me with several aesthetic fixes within hours of my requests—one of the most helpful app support teams I've worked with.
i really like this app to increase my sell and offer pre-orders. a little hard to understand at first.
very easy to use and good for shopify
Hello to our friends at YKME
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
So far so good!! I'll update review once I go live with the App, 100 Characters, really, can't see why?
Hello to our friends at Swish Equestrian Ireland
Thank you for leaving this review! We appreciate you taking the time out to share this review with us and the community! Has your store gone live and is there anything we can help you with?
We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Pre‑order Now Support Team
I like it. Easy to install, set up and understand.
Excellent! Let us know if you encounter any trouble/issues -- which I doubt 😇
I had many issues with the app. It doesn't work well with my theme. Customer service is extremely slow. I had problems with the badges so I emailed them for a solution. They said they were going to look into it but never heard back from them. I placed the request mid-Dec; also emailed them several times. No answer at all until mid-Jan. Bye.
Hello to our friends from Opus Haus!
I am very sorry to hear about the frustration here. We have been replying to each of your messages via email - is it possible that they are going to your junk box? We work very hard to respond quite quickly to all ticket issues, 7 days a week.
Did you receive our emails back? Please let me know - want to make 100% sure you are taken care of here.
Sean - PreOrder Now Success Manager
Very good app. I will always recommend to any shopify seller who wants to implement pre-order. Thanks
I have contacted you without getting help. I haver used the from and nobody got back to me. The issues was that when you alternate between color some available some preorder eventually the button would only show pre-order even for in stock products. Now I deleted the app, and some of the code remained. How can I fully remove all the code? Batch and preorder button still show up.
Hi there! Our support crew did respond to each of your emails, but it sounds like they didn't get through.
Can you please check your spam folder for our responses? They'd be coming from support@websiteondemand.ca
For uninstall instructions, please visit:
https://websiteondemand.zendesk.com/hc/en-us/articles/360004498291-How-do-I-uninstall-Pre-order-Now
Alternatively, if you can see our responses in your spam folder and are able to mark our replies as not spam, we'd love to continue working with you to get Pre-order Now compatible with your shop and theme.
difficult to set up. forced to use the trial without even being ready to use it.
Hello to our friends at The Toxic Club
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for.
We have tried to reach you via email, but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
I like that this app was a easy set up. Any problems I had, the instructions explain it well enough for me to fix the problem. Just waiting to see if preorders really work! :) If it does, I'll be back to update!
Hello friends at Belle Allure Designs,
Thank you for the kind words!
And if you want something more customize or you may want to discuss something with regards to our app.
Simply schedule a call and we'll address all of them:
https://calendly.com/wod-support/call-with-wod
Cheers!
-- Chud and the Preorder Now Support Team