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The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!
Hello friends at Peach Perfect
We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-)
-Melissa & The Pre-order Now Support Team
We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.
Hi there,
We are so sorry about this.
We can easily resolve this, please send us email at support@websiteondemand.ca.
Our support team should be able to assist you in no time!
Sincerely,
Robert
superb customer service, had some glitches yesterday when i first installed the app, but it wasn't the PREORDER app fault, and today everything is sorted and i recommend everyone to use this app in their store
Hello to our friends at Empire Online Shopping
Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
good application，and thanks so much to Nicoz，he help us a lot，very patient and know a lot，recommend！
Hello to our friends at Robot Buzz Lightyear
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
It's really consumer friendly. Love how simply and effective the app is to use! Easy and effective application for anybody who wishes to use pre-order as an option for their website.
Hello to our friends at ANDANTE
Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
I am looking for an pre-order app for my store and somebody suggested this app to me. It is easy to use and the support from Rasheem is wonderful! However there is no function to apply pre-order to all products or a group of products yet so with my store (more than 1000 products), I feel hard to click "enable pre-order" to each single product. Anyway, highly recommend if your store dont have too many products like mine.
Hello to our friends at The Lingerie Bar
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
Love this app! Make it easy for every product on our site to be pre ordered! Allows me to see what customers want back and gets customers active when items come back in stock!
Honestly, the app was pretty cool when it was actually working, but that only lasted about a week. The support team was quick to respond, but it felt like they were kinda lost on how to fix things. If something wrong happens, be prepare for answers like "for your theme specific". I'm using the Dawn theme, which is super common on Shopify, and I didn't mess with the theme code. So, if you're using Dawn theme like me, you might want to think twice about using this app. We had issues with synchronization, and it took them several days without a solution (or even explanation). The last time I checked in on the problem, all I got was a "seen" notification without any reply.
Update: I am hopeless trying to explain the same problem to Support for so many days without getting anywhere. Uninstalling the app now.
Hi Rotorquest Inc,
We’re very sorry to hear that you’ve had this experience with our application.
We’re not sure what you are referencing pertaining to the Dawn theme, as there are no conflicts with this theme and our app, and we did not see it mentioned in the relevant tickets.
The synchronization issue was caused by a recent server issue that causes changes to take time to be reflected on the front end. Unfortunately, this issue can be difficult to replicate and surfaces intermittently, which extends the time it takes to resolve. Our developers are currently working to fix this issue, which should be resolved shortly.
Although we did reply to you on September 4th, we do apologize for the issues you’ve had here. We will reach back out to you as soon as a fix for the synchronization issue is confirmed and deployed.
Stephanie and the Customer Support Team
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Thank you for the 5-star review lostkidsfindhope and team!
Top ! Superbe application. Fonctionnalités intéressantes et qui correspondent bien à sa description.
Hola amigos de Frelon Clothing
¡Gracias por dejar esta excelente reseña! Venta feliz :-)
-Melissa y el equipo de soporte de reserva ahora