전체 평점
4.5
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 2월 28일

great app, intuitive, and tons of features. Support team is super responsive to any questions.

IMEX-RC
미국
앱 사용 기간 대략 3년
답글 Website on Demand Studio, LLC개 2024년 3월 1일

Hey IMEX-RC team!

Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out!

If anything else comes up, you know where to reach us!

2024년 1월 10일

Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3

iApothecary at TheGutInstitute.com
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2024년 1월 12일

Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)

Please let us know if you have any other questions, we'll make sure to help you out!

2024년 1월 10일

Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy!

Abby :)

Abigail Jane
오스트레일리아
앱 사용 기간 4개월
답글 Website on Demand Studio, LLC개 2024년 1월 12일

Hey there Abby!

Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best!

Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!

2024년 2월 12일

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
독일
앱 사용 기간 2년 초과
답글 Website on Demand Studio, LLC개 2024년 2월 13일

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

2024년 4월 15일

This is my second year using this app. It's very reliable and works great!

IADORNME
미국
앱 사용 기간 거의 2년
답글 Website on Demand Studio, LLC개 2024년 4월 17일

Hey there IADORNME team!

Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!

If you need any help, please let us know. Our support team is always available for assistance.

2024년 1월 12일

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Elevate Styles
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2024년 1월 15일

Hi there Elevate Styles and Team!

Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.

Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!

2024년 2월 9일

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2024년 2월 12일

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

2024년 1월 29일에 편집됨

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
미국
앱 사용 기간 대략 2개월
답글 Website on Demand Studio, LLC개 2024년 1월 25일

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

2024년 4월 15일에 편집됨

If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.

Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.

When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.

Hope Innovations
캐나다
앱 사용 기간 5개월
답글 Website on Demand Studio, LLC개 2024년 1월 29일

Hey there Hope Innovations team!

Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!

Please reach out if there's anything else you need assistance with.

2024년 1월 29일

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
오스트레일리아
앱 사용 기간 1년 초과
답글 Website on Demand Studio, LLC개 2024년 1월 31일

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!