리뷰 (1,513)

전체 평점
4.5
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
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2024년 2월 3일에 편집됨

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless.
Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly.
When activating the Pre-order badge, the badge will show on ALL ...

MY OBI
스페인
앱 사용 기간 거의 2년
답글 Website on Demand Studio, LLC개 2022년 3월 3일

Hello to our friends at MY OBI

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I ...

2020년 12월 8일에 편집됨

you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything

Merch Mountain
미국
앱 사용 기간 1년 초과
답글 Website on Demand Studio, LLC개 2020년 12월 8일

Hello!
Sean here with Pre Order Now.

Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run ...

2023년 10월 9일

The app's functionality is not compatible with my theme, and they didn't specify the themes they are designed to work with. It has been two weeks since I first encountered the functionality issue, experienced poor response times, and feel like money was wasted on it

Styled Aesthetic
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2023년 10월 10일

Hi Styled Aesthetic,

We’re sorry to hear that you’ve had these difficulties with our application. The app is compatible with the vast majority of Shopify themes but does ...

2020년 8월 22일

This app made a lot of mistake, customers were getting the wrong sizes in their cart. This was a nightmare ot fix.

Bravo Actual Supplements
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2020년 8월 25일

Hello! This is Sean, the Operations Guru with Pre Order Now.

Thanks for this review and for letting us know... Im SO SORRY that your customers were getting wrong sizes in ...

2022년 4월 14일

I had downloaded this app for my Turbo theme with no issues. I then purchased a new theme that is widely used and it Bricked my new theme from Out of the Sandbox Flex 3.0. I've spent countless hours and days trying to figure out the culprit along with the theme creator and 5 different app companies. It was finally pin pointed to be this app causing my site to crash. Even though I didn't install ...

Fight The Flock
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2022년 4월 15일

Hello to our friends at Fight The Flock

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend ...

2021년 8월 13일

App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another ...

Grotto Treasures
미국
앱 사용 기간 11개월
답글 Website on Demand Studio, LLC개 2021년 8월 13일

Hello friends at Grotto Treasures,

We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are ...

2022년 7월 8일에 편집됨

Update July 8th, 2022 . Extremely frustrating. Don't know what is going on with this company - it is like they no longer care. Reported a problem 8 days ago ( notifications do not work) and they could not care less. I have spent hours in the past week repeating the same info to two different members of their customer service then it just gets forgotten about. They don't even bother responding now ...

TruBeef Organic
미국
앱 사용 기간 7개월
답글 Website on Demand Studio, LLC개 2022년 2월 24일

Hello to our friends at TruBeef Organic

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We ...

2022년 1월 28일

Absolutely no support. Had my products on pre-order and when I took them off pre-order, one did not change the CTA button back to "add to cart". It is still stuck on "pre-order now". I've reached out to support several times with no response. I even deleted the app and it still remains. There is no way for me to change back to "add to cart" and they refuse to help, even with Shopify opening a ...

White Elm
미국
앱 사용 기간 6개월
답글 Website on Demand Studio, LLC개 2022년 1월 28일

Hello to our friends from White Elm

Laura, Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

It seems that ...

2024년 4월 15일에 편집됨

If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.

Even ...

Hope Innovations
캐나다
앱 사용 기간 5개월
답글 Website on Demand Studio, LLC개 2024년 1월 29일

Hey there Hope Innovations team!

Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for ...

2020년 9월 14일에 편집됨

It's been close to 1 week soon and we still haven't received a reply and the app is live not working as expected.

There are all sorts of bugs, sometimes the orders are being tagged with the pre-order tags and multi-line notes, sometimes they aren't.

We had to create a separate ticket for each particular issue and they seem that their devs are not working together.

After many days, we had to hire ...

Ninja Shark
오스트레일리아
앱 사용 기간 4개월
답글 Website on Demand Studio, LLC개 2020년 9월 14일

Hello,

This is Sean, the Customer Success Guru with Pre Order Now. I am very sorry to hear about this experience and the frustrations! That is not at all what we are going ...