전체 평점
4.5
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 1월 29일

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
오스트레일리아
앱 사용 기간 1년 초과
답글 Website on Demand Studio, LLC개 2024년 1월 31일

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!

2024년 1월 19일

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
미국
앱 사용 기간 7개월
답글 Website on Demand Studio, LLC개 2024년 1월 22일

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

2024년 1월 10일에 편집됨

Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational

Free 24 7
오스트레일리아
앱 사용 기간 3개월
답글 Website on Demand Studio, LLC개 2024년 1월 11일

Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!

Hannes Bez | Director of Customer Experience

2024년 1월 22일

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Yasmin Jay
오스트레일리아
앱 사용 기간 대략 1개월
답글 Website on Demand Studio, LLC개 2024년 1월 24일

Hey there Yasmin Jay and Team!

I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.

Feel free to reach out if you need our help!

2024년 2월 19일

Amazing app for pre-orders!

Customer service was super friendly and helpful as well

True American
미국
앱 사용 기간 2개월
답글 Website on Demand Studio, LLC개 2024년 2월 21일

Hi there True American team!

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.

If you ever need further assistance, please don't hesitate to reach out!

2024년 1월 25일

Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills

VitalElite
미국
앱 사용 기간 11일
답글 Website on Demand Studio, LLC개 2024년 1월 29일

Hi VitalElite team!

It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.

Please let us know if there's anything else you need help with.

2024년 1월 14일

Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!

Kinkz Hair Products
미국
앱 사용 기간 대략 1년
답글 Website on Demand Studio, LLC개 2024년 1월 16일

Hi there Kinkz Hair Products and Team!

Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out!

Please reach out if you need our help! Our support team is always available for you.

2024년 2월 13일

Excellent customer service!

happyjagabee store
일본
앱 사용 기간 5년 초과
답글 Website on Demand Studio, LLC개 2024년 2월 15일

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

2023년 12월 21일

App works perfectly for everything we need it to do, and support has been amazing solving a few little display issues.

ABC Bikes
오스트레일리아
앱 사용 기간 4년 초과
답글 Website on Demand Studio, LLC개 2023년 12월 26일

Hey there ABC Bikes and Team!

Thank you for taking the time to leave an amazing review! We're glad to hear that our app is giving you exactly what you need. Our support team is also happy and thankful for your feedback. Thank you so much for choosing Pre Order Now!

Please reach out if you need help with anything else!

2024년 2월 15일

The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.

CJade Online Pet & Equine
오스트레일리아
앱 사용 기간 3개월
답글 Website on Demand Studio, LLC개 2024년 2월 19일

Hi CJade Online Pet & Equine!

Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.

If you have any other questions or concerns, please feel free to reach out. We're here to help!