리뷰 (1,513)

전체 평점
4.5
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2022년 8월 17일에 편집됨

The app (email customer portion) stopped working after about one month of use and customer support is too slow to respond. Edit: 8/17. It still does not work and customer service has no idea how to solve the issue.

Adept Cosmetics®
미국
앱 사용 기간 대략 1개월
답글 Website on Demand Studio, LLC개 2022년 8월 15일

Hello to our friends at Adept Cosmetics®

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Pre‑order Now.

I want to extend my ...

2023년 4월 21일

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ByonClothing
미국
앱 사용 기간 대략 1개월
답글 Website on Demand Studio, LLC개 2023년 5월 2일

Hello to our friends at ByonClothing

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my ...

2020년 9월 22일

App doesn't load a lot of the time and now it's not telling customers what they're buying is a pre-order. Originally I was told it was a server issue. I just hate having angry customers

TA3SWIM
미국
앱 사용 기간 26일
답글 Website on Demand Studio, LLC개 2020년 9월 23일

Hello again!

This is a followup to let you know that we have refunded 2 months of app fees to you for this trouble. You will see that right away back to your Shopify billing. ...

2020년 1월 15일

Su plan no me funciono ademas me cobraron cuando escogi el plan gratuito y yo ya lo habia desinstalado, espero ahora me puedan devolver!

TODO CHINA
멕시코
앱 사용 기간 17일
답글 Website on Demand Studio, LLC개 2020년 1월 16일

Hi there - it looks like you upgraded to a paid plan in December, but if that was in error then we'll be happy to put through a refund for you. I believe you've already ...

2022년 5월 6일

The app interferes with the website's code and negatively affected the website performance on mobile devices, as tested on pagespeed insights. The support was indifferent to the problem, didn't understand and didn't care to solve the issue.

JhaJi Store
인도
앱 사용 기간 17일
답글 Website on Demand Studio, LLC개 2022년 5월 9일

Hello to our friends at JhaJi Store

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my ...

2023년 12월 29일

Unpleasant experience with "Website On Demand." They claim to be available whenever needed, but their presence is inconsistent. The lack of 24/7 support is a notable drawback. They emphasize their shorter working hours on weekends, expecting understanding even for customers across the globe. The application is challenging to set up and can be confusing at times. I experienced significant stress ...

Kueh Lapis By Mom
싱가포르
앱 사용 기간 10일
답글 Website on Demand Studio, LLC개 2024년 1월 5일

We are so sorry to hear about your experience! We've been trying to get in touch directly to work through your concerns. Our team prides itself on our customer service and we ...

2024년 2월 26일

First of all, I think it would be great if the instructions would tell us that in order to use this app that we need to be on SHOPIFY THEME 2.0

Secondly, I have been unable to install

Thirdly there is an irritating pop up that SAYS congrat YOU HAVE A PREORDER, while I have been unable to completely install, so that's very confusing!

Fourthly "Customers service" or chat just gives articles which ...

Julia Loggins Cleansing for Energy
미국
앱 사용 기간 8일
답글 Website on Demand Studio, LLC개 2024년 2월 27일

Hi Julia,

My name is Sharky, Team Supervisor here at Pre-Order Now.

Thank you for sharing your feedback. I sincerely apologize for the inconvenience you've experienced with ...

2024년 1월 15일

the app does not work properly and the support isn't answering, we tried to contact them with no success...

IDA Beauty UK
영국
앱 사용 기간 7일
답글 Website on Demand Studio, LLC개 2024년 1월 18일

I'm so sorry about your disappointing experience with our app. It does seem from our records that we had a few long conversations with your team in support - I've reached out ...

2018년 11월 26일

We used this for our Black Friday and set up one of our most requested items with this app for pre-order. However, after the first couple days the app stopped working all together.

We are no longer able to access the app, and since the app is no longer running on our site the customers are no longer aware of the pre-order or the date the items will be shipped. Customers are assuming the item is ...

Alpha | Fitness Apparel, Gym Clothes, Bodybuilding | Take Control
미국
앱 사용 기간 6일
2019년 8월 13일에 편집됨

THIS APP IS BROKEN,
We have tried several times and the support can help us.
doesn't not sync,No help

Luminous Being Yoga Clothing
미국
앱 사용 기간 6일
답글 Website on Demand Studio, LLC개 2019년 8월 18일

The app is NOT broken. The "sync" you mentioned, as clearly written in the app, was just the setup progress bar :) You had completed 60% of our recommended setup process...

...