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We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!
Hi Mother Earth Products!
We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.
If you need further assistance, you know where to reach us!
Amandeep was very helpful, took time out to help me figure out bug issues with app. only reason why it is not 5 stars is due to issues outside of Amandeep control such as speed. Other than that he was awesome
Hello to our friends at ExcessiveLove
Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team!
I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.
Feel free to reach out if you need our help!
I do not have my products yet, this app is perfect for preorders. Very user friendly, there are videos and tutorials. I am not tech savvy but I was able to follow along and set my page up
Exactly what I needed! I have so much custom code on my site (including custom add to cart buttons), that I was concern whether this would look wonky, but it looks absolutely perfect without needing to get our developer involved. The support team was available right away to answer some set up questions I had. Highly recommend.
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Adding an update since we've now been using the app for a few months. This has been a game changer for us, and I'm so so glad I installed it. With all the supply chain issues we've been dealing with, it allows us to continue to sell backordered items and avoid losing out on sales when we go out of stock. I had an issue today that required the team at Website On-Demand to do a custom adjustment to my theme so that we could get the pre-order button displayed in our collection pages, and they got it done within a few minutes. I am so impressed, I wish my web developer was this quick haha.
Hello friends at Rookie Humans
We are happy it's exactly what you need! Thank you for giving us the benefit of the doubt! :-)
-Melissa & The Pre-order Now Support Team
I needed a solution that would notify visitors that I could get an item (when it wasn't in stock), but that it would be 7-10 days until they would get it. This app made it possible for me to communicate this to shoppers in a way that they would still order it. This has been great for a new retailer with limited funds for inventory!
Having trouble getting this work - I'll set up the Pre-Order rules but the items seems to revert and I don't think the Help Team has a lot of experience with this app. I'll give it a try but if things don't get better I'll probably cancel before my trial period ends.
Hi there Apotheosis Comics team!
My name is Sharky, Team Supervisor here at Pre-Order Now.
I'm so sorry to hear about the trouble you've had using our app. We've already fixed the issue and reached out to you through your support ticket. Can you kindly confirm if everything is up and running?
Your satisfaction is our highest priority, and your feedback is very important.
We look forward to hearing from you soon!
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
I am getting ready to use this app for pre-orders on my website since product lead times are longer. The app adds some great functionality. The support I received from website on-demand with questions or alterations I needed was very quick. Definitely recommend the product knowing the support behind it is top notch.
Hello to our friends at PurelyXquisite
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.
Tanu & The Pre‑order Now Support Team
Aman was very helpful. He found my issue and walked me through the process of correcting it so I can be able to fix this issue in the future.
Hello to our friends at Mowe Clothing
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Easy to install. We tried some other apps before didn't go so smoothly